Support Medical Secretary

jobs24.co.uk; Taunton; On-site; GBP 25,000 - 35,000; Full time

Job summary

An exciting opportunity awaits a proactive Support Medical Secretary to join a dedicated Paediatrics team in a dynamic healthcare environment. This role is essential for ensuring the smooth delivery of administrative and secretarial support, making a significant impact on patient care. If you thrive in fast-paced settings and possess excellent audio typing skills, this position offers a chance to grow your career while contributing to a vital healthcare service. With flexible working options and a commitment to career development, this role is perfect for those looking to balance work and life while making a real difference in the community.

Benefits

Flexible working options

NHS pension scheme

Generous annual leave allowance

Career development focus

Blue Light Card discounts

Qualifications

• Experience in audio typing and word processing is essential.
• Knowledge of medical terminology is crucial for the role.

Responsibilities

• Provide administrative support to clinical staff efficiently.
• Manage correspondence and telephone calls professionally.

Skills

Audio Typing

Word Processing

Communication Skills

Time Management

Customer Service

Education

Good standard of general education

RSA / OCR III WP / Typing or equivalent

AMSPAR or British Medical Secretary Diploma

ECDL or equivalent

Tools

Microsoft Office Suite

NHS in-house hospital systems

Job description

We are seeking a highly organised and proactive Support Medical Secretary to join our Paediatrics team at Musgrove Park Hospital (MPH). This role plays a vital part in ensuring the efficient delivery of administrative and secretarial support to our clinical staff.

Key Responsibilities:

• Deal with day-to-day correspondence, initiating appropriate responses to provide patients, staff and other parties with required information in a friendly and professional manner.
• Receive telephone calls, accepting messages on behalf of members of the specialty team, taking appropriate action where necessary.
• Liaise with appropriate personnel in the team to gather and co-ordinate patient information so this is accessible in a timely manner.
• Type all forms of clinical correspondence as dictated by clinical staff, by use of audio or copy typing. Filing copies in correct sequence, ensuring follow-up arrangements are in place, listing outstanding investigations on the hospital database system.
• Process urgent referrals and arrange appropriate outpatient appointments.
• Participate in team and Trust meetings as requested.

This is an exciting opportunity for an efficient and motivated individual to contribute to a dynamic healthcare environment. If you thrive in a fast-paced setting and have the skills to support a dedicated medical team, we would love to hear from you.

Minimum Requirements:

• Essential: Good standard of general education, RSA / OCR III WP / Typing or equivalent, AMSPAR or British Medical Secretary Diploma (includes medical terminology) or equivalent knowledge.
• Desirable: ECDL or equivalent.
• Experience Essential: Audio typing / word processing.
• Desirable: Previous NHS administration experience (2 years minimum), Medical audio typing.
• Additional Criteria Essential: Working knowledge of Microsoft office suite, Knowledge of medical terminology.
• Desirable: Working knowledge of in-house hospital systems, Knowledge of patient notes / retrieval and related tasks / medical records procedure, Knowledge of Department and Divisional Structure.

At Somerset NHS Foundation Trust, we're committed to supporting our employees with a range of benefits designed to enhance your professional and personal life. We offer a diverse, skilled, and inclusive workforce, and we encourage applications from all backgrounds.

Why Somerset?

Somerset offers the perfect blend of idyllic countryside, outstanding areas of natural beauty, and breathtaking coastlines, with vibrant cities like Bristol, Bath, and Exeter just a short drive away - and only two hours to London. The region is home to excellent educational facilities, and with affordable housing compared to other parts of the country, it's a great place to build both your career and your future. Somerset truly has it all - the peaceful countryside and cosmopolitan city life, with something for everyone to enjoy.

Benefits:

• Flexible working options to help you balance work and life.
• NHS pension scheme for long-term financial security.
• Generous annual leave allowance to recharge and relax.
• A strong focus on career development to help you grow and achieve your potential.
• Access to our Blue Light Card, unlocking exclusive discounts on shopping, dining, and leisure activities, as well as NHS-specific perks to support you both inside and outside of work.