Support Medical Secretary

Greater Manchester Mental Health; Manchester; On-site; GBP 24,000 - 26,000; Full time

Job summary

An exciting opportunity awaits for an enthusiastic Band 3 Support Medical Secretary at a leading mental health organization. This role involves providing essential secretarial and administrative support in a dynamic team environment. You will be responsible for audiotyping, managing correspondence, and being the first point of contact for patient inquiries. This permanent position offers flexible working hours and a chance to develop your skills while contributing to high-quality mental health care. Join a supportive and innovative team dedicated to making a difference in the community.

Benefits

27 days annual leave plus bank holidays

Excellent pension

Cycle to work scheme

Salary sacrifice car scheme

Wellbeing programme

Blue Light Card Discounts

FuelGenie Fuel Cards

Qualifications

• Experience in a busy environment with strong audiotyping skills.
• Ability to manage general office duties and medical correspondence.

Responsibilities

• Provide secretarial support including audiotyping and minute taking.
• Act as the first point of contact for enquiries on behalf of consultants.

Skills

Audiotyping

General Office Duties

Communication Skills

Judgment and Prioritization

Tools

EPR Systems

Job description

Main area: Mental Health

Grade: NHS AfC: Band 3

Contract: Permanent

Hours: Monday to Friday 8.00 am to 4.00 pm

• Full time
• Flexible working

37.5 hours per week (Happy to discuss flexible working)

Job ref: 437-6736674-A

Site: Brian Hore Unit, Town: West Didsbury

Salary: £24,071 - £25,674 per annum

Salary period: Yearly

Closing: 21/02/2025 23:59

Job overview

An exciting opportunity has arisen for an enthusiastic and highly organised Band 3 Support Medical Secretary to work 37.5 hours per week, working at Brian Hore Unit in West Didsbury.

We are seeking to recruit a Support Medical Secretary with a can-do attitude who enjoys working in a small team and demonstrates a commitment to delivering high-quality secretarial and administrative support in an efficient and timely manner.

If you enjoy working in a fast-paced busy work environment, have a flexible approach, and have the availability to adapt to changing priorities, then working for North Mersey CMHT offers an excellent opportunity to develop your skills and progress your career aspirations.

Main duties of the job

1. Undertake audiotyping and clerical duties for your consultants, including minute taking as required, clinical letters, reports, discharge correspondence, and clinical activity data inputting.
2. Provide first point of contact for written and telephone enquiries on behalf of your consultant, using judgement to establish validity and priority of the contact.
3. Deal with any admission enquiries using judgement and observing patient confidentiality at all times.
4. The post-holder will work as part of a dynamic team supporting medical secretaries (as and when), the admin team, consultants, clinicians, and team managers in the smooth running of the South Mersey CMHT.

Working for our organisation

Greater Manchester Mental Health (GMMH) Foundation Trust employs over 6,400 members of staff, who deliver services from more than 160 locations.

We provide inpatient and community-based mental health care for people living in Bolton, the city of Manchester, Salford, Trafford, and the borough of Wigan, as well as a wide range of specialist mental health and substance misuse services across Greater Manchester, the north west of England, and beyond.

Greater Manchester is one of the world's most innovative, original, and exciting places to live and work. From the beauty of the surrounding countryside to the heart of the vibrant inner city with great shopping, entertainment, and dining options.

Wherever you go, you will experience a great northern welcome with people famed for their warmth, humour, and generosity.

Our people enjoy their work, have opportunities to learn and develop their skills, and are encouraged to generate new ideas that improve care for our service users.

Detailed job description and main responsibilities

• Pay Enhancements: Band Saturday (midnight to midnight) and any week day after 8pm and before 6am. All time on Sundays and Public Holidays (midnight to midnight)
• 27 days annual leave plus bank holidays rising to 29 after 5 years and 33 days after 10 years
• Excellent pension
• Cycle to work scheme
• Salary sacrifice car scheme
• Wellbeing programme
• Blue Light Card Discounts
• fuelGenie Fuel Cards (for applicable roles)

Person specification

• Experience of working in a busy environment
• Experience with audiotyping
• General office duties including the typing of medical and other correspondence
• Experience of EPR systems

Important Information about working for GMMH:

All positions within the Trust are subject to satisfactory pre-employment checks. For further information on the checks required, please visit the NHS Employers website.

Applicants are encouraged to apply for posts at Greater Manchester Mental Health who have direct experience of mental health, learning disability, or drug and alcohol services either as a service user or a carer.

The Trust is also committed to safeguarding children, young people, and vulnerable adults and requires all staff and volunteers to share this commitment.

We are aspiring to ensure our workforce is representative of the diverse communities that we serve, and we are strongly committed to removing barriers to employment for candidates from under-represented groups, for example, BAME, Disabled, and LGBT+ communities.

Employer certification / accreditation badges

The post-holder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.