Support Engineer

InterSystems; Windsor; Sur place; GBP 40 000 - 60 000; Plein temps

Résumé du poste

InterSystems, a leading data technology provider, is seeking a Support Engineer for its Windsor, UK office. The role focuses on supporting development and administration across healthcare and financial sectors, with exposure to cloud and on-prem environments.

The position starts fully office-based for the first 3 months in Windsor, offering a pathway across core database technology, application development tools, and system performance. Strong problem-solving and collaboration are essential.

Qualifications

• Bachelor's degree or equivalent in CS/Engineering/hard science.
• Strong analytical and problem-solving skills.
• Programming experience in a software language used by InterSystems products.

Responsabilités

• Contribute to a cooperative, fast-paced team.
• Deliver customer solutions per InterSystems service standards.
• Work with technologies across object, web, relational, networking, storage, high availability, performance, integration, cloud and database.
• Continual self-learning and in-depth knowledge of these technologies.
• Develop leadership by working with developers, managers and stakeholders.
• Follow a career path in core database tech, application development tools, integration, system performance, or solution architecture.
• Develop and apply creative problem-solving approaches.
• Acquire expert knowledge to mentor others in specific technologies.

Connaissances

Analytical skills

Programming experience

Communication skills

Problem-solving

Leadership discussions

Attention to interface development

Formation

BSc in Computer Science or equivalent

Outils

Unix/Linux debugging tools

Windows debugging tools

Description du poste

Support Engineers are product specialists supporting the development and administration of public and private Healthcare, and financial sectors, both in the UK and internationally, working with advanced healthcare technologies, multiple operating systems, complex networks, and hosted environments in the cloud and on-premises.

This is an office based role, and the first 3 months will be fully office based in our Windsor, UK location.

Job Responsibilities:

• Contribute to a smart, cooperative, problem-solving team in a fast-paced environment.
• Deliver customer solutions in accordance with InterSystems service standards.
• Work with a broad range of proven and cutting-edge technologies in areas including object, web, relational, networking, storage, high availability, performance, integration, cloud, and database.
• Continuous self-learning and gaining an in-depth knowledge of these technologies.
• Develop leadership skills working with developers, managers, and other stakeholders.
• Follow a career path with InterSystems core database technology, application development tools, applications integration, system performance, or solution architecture.
• Encouraged to develop and apply creative problem-solving tools and skills.
• Acquire expert knowledge to act as a mentor or a go-to-person on specific technologies.

Job Requirements:

• BSc in Computer Science, Engineering or hard Science, or equivalent qualification
• Very strong analytical and problem-solving skills
• Programming experience in a software language utilized by InterSystems’ products
• Strong communication and interpersonal skills
• Passion for solving complex interesting problems
• Experience with developing debugging tools for Unix/Linux or Windows environments
• Ability to lead technical discussions with senior developers and managers
• A high level of understanding of interface development is an advantage.

About InterSystems:

InterSystems, a creative data technology provider, delivers a unified foundation for next-generation applications for healthcare, finance, manufacturing, and supply chain customers in more than 80 countries. Our data platforms solve interoperability, speed, and scalability problems for large organizations around the globe to unlock the power of data and allow people to perceive data in imaginative ways. Established in 1978, InterSystems is committed to excellence through its 24×7 support for customers and partners around the world. Privately held and headquartered in Boston, Massachusetts, InterSystems has 38 offices in 28 countries worldwide. For more information, please visit InterSystems.com.