Support Coordinator

TN United Kingdom; North Shields; On-site; GBP 25,000; Full time

Job summary

Join a forward-thinking organization as a Support Coordinator, where your passion for helping others will be at the forefront of your daily work. In this role, you will create personalized support plans and work closely with a diverse team to empower individuals with complex needs. Your efforts will directly contribute to improving the lives of those in your community, making every day rewarding. Enjoy a supportive workplace that values your contributions and offers ample opportunities for career growth. With flexible hours and a commitment to work-life balance, this position is perfect for those looking to make a meaningful impact.

Benefits

34 days leave including bank holidays

Health cash plan covering dental and optical

High street discounts

Opportunities for career growth

Support for wellbeing and work-life balance

Qualifications

• Passion for supporting customers to live their best lives.
• Experience in creating person-centred support plans.

Responsibilities

• Creating support plans and coordinating with social workers.
• Assisting customers with daily activities and community integration.

Skills

Person-centred support planning

Collaboration

Resilience

Community integration

Education

Experience in mental health support

Experience with learning disabilities

Tools

Technology for support planning

Job description

Job Description

Support Coordinator -(241136)

Mental Health Support Coordinator

North Tyneside Area, North Shields and community based.

Permanent full time (37.5 hours per week)

Pay £12.61 per hour (£24,664 per annum) and great benefits including Health Cash Plan

Home, a place where you belong

Want to be part of a team that really cares and empowers you to help change a customer’s life for the better? As support coordinator, you’ll be at the heart of supporting our customers who have complex needs to develop their skills to live more independently in the community. You’ll make a big difference each day as you help our customers achieve their hopes and aspirations. Amazing, we know!

Typical day as a Lead Support Worker (known by us as Coordinator)

1. Creating support plans with your customers and working closely with social workers, CPN/community treatment teams, probation, and North Tyneside Recovery Partnership to ensure the best wrap-around support for the customer.
2. Helping customers with various needs, including community integration, medication prompting, financial support, benefits assistance, and more.
3. Supporting customers with mental health, learning disabilities, substance misuse, forensic history, and dual diagnosis.
4. Supporting customers under 117 aftercare, helping those who have been sectioned under sections 3, 37, 45A, 47, or 48 of the Mental Health Act 1983 to live independently.
5. Assisting with daily activities such as shopping, budgeting, maintaining tenancy, and transitioning to independent accommodation.
6. Carrying out risk assessments, support planning, goal setting, and reviews.
7. Engaging in informal chats and catch-ups, with ample time for collaboration.

Feel good knowing you’re helping change lives for the better. Join us and be part of a top-rated workplace in the UK!

You bring

1. Passion for supporting customers to live their best lives, with collaborative working and attention to detail.
2. Experience in creating person-centred support plans and guiding colleagues in their implementation.
3. Experience in coordinating and assessing customer referrals.
4. Ability to work independently, stay calm under pressure, and demonstrate resilience.
5. A vehicle insured for business purposes, with mileage reimbursed by us.

Note: Due to current sponsorship limitations, we cannot offer sponsorship to external candidates for this role, subject to review.

Our team

Seeking a role where you truly belong? Bring your unique skills and experiences to a diverse team committed to delivering excellent support to our customers. Make yourself at home with us!

Job details

1. Based in North Tyneside, working from Railway Terrace, North Shields, with community visits and office work.
2. Flexible start and finish times to meet customer needs.
3. Rotational schedule covering alternative weekends, 8 am to 8 pm shifts.
4. Proficiency with technology for support planning, online learning, and collaboration.
5. Enhanced DBS check required, paid for by us.

A place where you belong

We celebrate diversity and support all colleagues to be their authentic selves through internal networks and community support.

What’s in it for you?

• 34 days leave (including bank holidays and a personal day), increasing to 39, with options to buy more and time off for volunteering.
• Health cash plan saving you up to £1140 annually, covering dental, optical, prescriptions, and more.
• High street discounts on shopping, holidays, and days out.
• Opportunities for career growth within the organization.
• Support for wellbeing and work-life balance.

Find out more