Support Coordinator

TN United Kingdom; Middlesbrough; On-site; GBP 25,000; Part time

Job summary

An established industry player is seeking a dedicated Support Coordinator to empower young individuals with complex needs. In this part-time role, you will create personalized support plans and collaborate with a passionate team to help customers achieve their aspirations for independent living. With flexible hours and a commitment to diversity, this position offers a supportive environment where you can truly make a difference. You'll enjoy competitive benefits, including a health cash plan and generous leave, while contributing to a new service focused on quality and growth.

Benefits

34 days of leave

Health Cash Plan

High street discounts

Career growth opportunities

Recognition for wellbeing

Qualifications

• Experience in supporting customers with complex needs.
• Ability to create and implement support plans.

Responsibilities

• Create support plans and coordinate a team of Support Workers.
• Assist with daily activities and ensure standards are met.

Skills

Person-centred support planning

Coordinating customer referrals

Attention to detail

Resilience under pressure

Job description

Job Description

Support Coordinator - (241108)

Location: Middlesbrough Young Persons Services

Type: Permanent, part-time (30 hours per week)

Additional pay for one sleepover per week (£55 per sleepover, totaling approximately £2,860 per year)

Salary: £12.61 per hour (£24,664 per annum pro-rata) plus great benefits including Health Cash Plan

Home, a place where you belong

Join a team that cares and empowers you to make a difference in young people's lives. As our Support Coordinator, you'll support young customers with complex needs to develop skills for independent living, helping them achieve their hopes and aspirations.

Typical responsibilities:

1. Creating support plans with customers and coordinating a team of Support Workers.
2. Working with looked-after children or children in need, ensuring Ofsted Supported Housing standards are met.
3. Assisting with daily activities like meals, shopping, budgeting, maintaining tenancies, and transitioning to independent living.
4. Conducting risk assessments, support planning, goal setting, and reviews.
5. Building rapport with customers and collaborating with colleagues.

What you bring:

1. Passion for supporting customers to live their best lives with attention to detail.
2. Experience in creating person-centred support plans and supporting colleagues.
3. Experience in coordinating and assessing customer referrals.
4. Ability to work independently, remain calm under pressure, and be resilient.

Note: Due to sponsorship limitations, we cannot currently offer sponsorship to external candidates for this role.

Our team:

You will join John, our Ofsted-registered manager, and Nicola, our Senior Client Service Manager, along with support coordinators and support workers in Middlesbrough. We are passionate, supportive, and committed to work/life balance. This is a new service, and you will be part of establishing quality from the start, with full induction and ongoing training provided.

Job details:

1. Flexible start and finish times to meet customer needs.
2. Rotas involving early starts and late finishes, with shifts from 8 am to 10 pm. Sleep-ins may be required.
3. Regular team meetings and training, with opportunities to use technology for support planning and collaboration.
4. Enhanced DBS check required; paid for by us.

Our commitment to diversity:

We value authenticity and support diversity through internal networks and allies, making Home Group a welcoming place for all.

Benefits:

1. 34 days of leave (including bank holidays and a 'me day'), increasing to 39, with options to buy more and time off for volunteering.
2. Health Cash Plan saving up to £1,140 annually for dental, optical, prescriptions, and therapies.
3. High street discounts on groceries, holidays, and more.
4. Opportunities for career growth within the organization.
5. Recognition as one of the UK's top places for wellbeing.

Learn more about our benefits on our website.