Support Assistant

Coventry City Council; Northampton; On-site; GBP 14,000 - 19,000; Part time

Benefits offered by this job

Shift allowance 14%

Sleep‑in payments

Job summary

Coventry City Council is seeking a Support Assistant for the Wilfred Spencer Centre. You will provide person-centred support to service users, assist with daily living tasks and personal care as needed.

The role involves 24/7 shift patterns with early/late shifts and a rolling rota, including potential sleep‑in duties with additional payments. You will need safeguarding awareness, basic numeracy and English skills, and a willingness to complete a Diploma 2 in Health Social Care.

Qualifications

• No formal qualification required but you will be expected to complete a Diploma 2 in Health Social Care within an agreed timescale.
• Basic knowledge of safeguarding, policies and procedures.
• Ability to use own initiative and respond flexibly to service users promoting dignity, respect and choice.

Responsibilities

• Provide person-centred support to service users to help with daily living tasks.
• Assist with personal care if required as part of a domiciliary care service.
• Promote health, safety and well‑being of each service user and support outcomes.
• Work with management to ensure needs are met and goals are achieved.

Skills

Safeguarding basics

Numeracy basics

Communication

Education

Diploma 2 in Health Social Care

Job description

Wilfred Spencer Centre. Whitaker Road , CV5 9JE

Contract Type: Part Time Permanent

Working Hours: 29 Hrs per week and 25 Hrs per week

In line with our One Coventry Values, we want to ensure that our communities are represented across our workforce. A vital part of this is ensuring we are a truly inclusive organisation that encourages diversity in all respects, including diversity of thinking. We particularly welcome applicants from minority ethnic, LGBT+, disabled and neurodiverse communities to make a real difference to our residents so that equity and respect remains at the heart of everything we do.

Our Values are:

• Open and fair: We are fair, open, and transparent.
• Nurture and develop: We help and encourage everyone to be their best and do their best.
• Engage and empower: We talk and listen to others, working together as one.
• Create and innovate: We embrace new ways of working to continuously improve.
• Own and be accountable: We work together to deliver the best services for our residents.
• Value and respect: We put diversity and inclusion at the heart of all we do.

We value diverse perspectives and experiences and are striving to create a workplace culture that is inclusive, is accepting of all and is free from discrimination and bias.

We have a simple vision and strategy that defines what we are trying to achieve, our purpose and our approach which underpin the principles of Adult Social Care, and we continue to work in support of this.

In a simple sense all our work, at whatever level should continue to support the strategy of: 'Providing support, in the least intrusive manner possible, based on the assets, resources and abilities that are available to people'.

The Promoting Independent Living Service (PILS) is a CQC Registered Service with a GOOD rating that supports citizens with learning disabilities and autism to live independently within their own homes.

We support people to develop confidence, build life skills, achieve personal goals and live as independently as they possibly can.

What is the job role?

As a Support Assistant, you will become a valued member of the team, having a creative and caring approach, you will build good relationships with the service users. You will need to be able to support service users with personal care if required as we are a domiciliary care service.

You will be part of a team providing high standards of person-centred support to our Service Users, supporting them to complete everyday living tasks, work towards achieving their personal goals, and enable them to live as independently as they can.

Shift patterns: This is a 24/7 service where we have a range of shifts including early and late shifts, i.e., 7 am -3 pm or 2 pm-11 pm and form a set hour, fixed rolling 6-week rota pattern. Shifts vary for each post.

You may also be required to cover the sleeping‑in shift for which an additional allowance is paid. There may also be occasions when you will be lone workin g.

Please do not apply if you cannot commit to this.

In addition, you will also receive a shift allowance of 14% and a sleep‑in payment for each sleep‑in duty completed.

This post is exempted under the Rehabilitation of Offenders Act 1974 and as such appointment to this post will be conditional upon the receipt of a satisfactory response to a check of police records via Disclosure and Barring Service (DBS.

All candidates must have the Right to Work in the UK. We are currently not offering sponsorship for this role.

Who are we looking for?

You will be committed to:

• Providing a quality service by promoting the physical (including the administration of medication), emotional, social, and intellectual well‑being of each service user.
• Ensuring that Health and Safety requirements are adhered to with due regard to service users, staff, and all persons accessing the tenancy
• Making sure the service provided meets the needs and outcomes of each service user.

You’ll need:

• A formal qualification is not required to apply but you will be expected to complete a Diploma 2 in Health Social Carean agreed timescale.
• To have a basic knowledge of safeguarding, policies and procedures.
• To work with management to ensure that all service users’ needs are being met to support their outcomes.
• The ability to use own initiative and respond flexibly to the needs of service users promoting dignity, respect, and choice at all times.

There will be a basic Maths calculation assessment (a calculator will be available) along with a basic English fluency test which is a recording of a telephone call as part of the interview process.

If you need help or support to complete your application, please visit our accessibility page to see how we can assist you.

Guaranteed Interview Scheme - As part of our commitment to inclusion, we offer guaranteed interviews for specific groups of people. To qualify, you'll need to meet the minimum requirements for the role and identify with one of the below criteria:

• Members of the Armed Forces and veterans
• Are currently in care or have previously been in care
• If you consider yourself to be disabled or if you have a long‑term health condition

For full details on the application process please read the attached document on our jobs page labelled 'Coventry City Council Application Process'. If there is any evidence of a candidate using AI to complete your application, then the application will be rejected unless the candidate can provide a justification which the Council considers to be reasonable.

About Coventry

Coventry has a proud, innovative and creative spirit that throughout its history has seen communities come together to tackle problems and bring about real social change.

We are cutting‑edge, challenging, youthful, vibrant and diverse.
At Coventry we are committed to excellence in everything we do. With around 5100 staff from a range of different backgrounds, our aim is to recruit and develop talented people who will focus on our customers, take responsibility, work together and find better ways of doing things.

To deliver the best services to our residents, we need the best people working for us to make a difference to our communities.

The following content displays a map of the jobs location - Wilfred Spencer Centre. Whitaker Road

Working Hours
29 Hrs per week and 25 Hrs per week

Job Category
Adult Social Care

Location
Wilfred Spencer Centre. Whitaker Road