Care Support Assistant

West Northants Council; United Kingdom; Remote; GBP 21,000 - 24,000; Full time

Job summary

West Northants Council is seeking a dedicated Care and Support Worker to join our residential care home in Northampton. You will provide compassionate, person-centred support to older residents, including those living with dementia, helping with daily routines and social activities.

Working a rota across 21, 33 or 36 hours, you will promote independence, dignity, and wellbeing while building trusting relationships with residents and families.

Qualifications

• Caring and empathetic approach.
• Excellent communication skills.
• Willingness to work a rota including alternate weekends and bank holidays.

Responsibilities

• Provide personal care, mobility support, and assistance with meals.
• Support residents with daily routines and social activities to promote wellbeing.
• Build positive relationships with residents, families, and colleagues.
• Monitor changes in wellbeing and report to the team.

Skills

Compassionate

Communication skills

Team player

Job description

We are proud to provide high-quality residential and dementia care in a warm, welcoming environment where residents feel safe, valued, and at home.

Located in Northampton, our care home offers comfortable accommodation, excellent facilities, and a varied programme of activities designed to promote wellbeing and enhance quality of life. Our friendly and dedicated team is committed to delivering person-centred care, ensuring that every resident is treated with dignity, compassion, and respect.

We strive to create a genuine "home from home" atmosphere where residents can feel comfortable, content, and well cared for. By supporting residents to maintain their independence, build meaningful relationships, and enjoy daily activities, we help create a positive and fulfilling living environment for everyone in our care.

What will you be doing?

As a Care and Support Worker, you will play a vital role in delivering high-quality, person-centred care to our residents. Supporting older people, including those living with dementia, you will help promote independence, dignity, choice, and wellbeing in a warm and welcoming environment.

Working as part of a dedicated team, you will support residents with their daily routines, including personal care, mobility, mealtimes, and social activities. You will build positive relationships with residents and their families, encourage meaningful engagement, monitor changes in wellbeing, and contribute to creating a safe, comfortable, and homely environment.

Based at our purpose-built care home in Northampton, we provide both long-term residential care and short-term respite care, supporting residents to live fulfilling lives while receiving the care they need.

We currently have permanent opportunities available for 21, 33, or 36 hours per week. These roles are worked on a rota basis across 7.5-hour shifts between 7:45am and 8:00pm, including alternate weekends and bank holidays where required. Flexible working patterns are available depending on the needs of the service.

If you are passionate about making a positive difference in people's lives and enjoy working as part of a caring and supportive team, we would love to hear from you.

About you

You are a kind, compassionate, and reliable individual who is passionate about making a positive difference in the lives of older people. Whether you already have experience in care or are looking to start a rewarding career in the sector, we will provide the training and support you need to succeed.

You will have a caring and empathetic approach, excellent communication skills, and the ability to build positive relationships with residents, their families, and colleagues. You'll be a team player who can also work independently, using your initiative to provide high-quality, person-centred support that promotes dignity, choice, and independence.

Previous experience in a care setting is desirable but not essential. Above all, we are looking for individuals who share our values, have a positive attitude, and are committed to delivering outstanding care. Flexibility is important, as the role involves working a rota pattern, including alternate weekends and bank holidays where required.

In return, you'll receive comprehensive training, ongoing support, and opportunities for learning and development within a welcoming and supportive team environment. Whether you're new to care or looking to further your career, we'll help you build the skills and confidence to thrive in the role.

Unfortunately, this role does not meet the requirements for Skilled Worker visa sponsorship. Applicants must have the right to work in the UK at the time of application.

This role is exempt from the Rehabilitation of Offenders Act 1974 and therefore subject to an enhanced DBS certificate. It is also a regulated activity and will be subject to a Children and Adults Barred List check. West Northamptonshire Council is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all staff and volunteers to share this commitment.

At West Northants Council, it’s about our people. People who thrive with ambition, bubble with new ideas, demand better ways of working, caring about every detail, and who never shy away from a challenge. Our culture is a gateway for new experiences. A place to forge new opportunities. To empower you in your career and unite you with like-minded people.

Our vision is ‘to make West Northants a great place to live, work, visit and thrive’. We truly stand by this and work hard every day to make this a reality. Our corporate values, THRIVE, stand for: Trust, High Performance, Respect, Innovate and Empower, they underpin everything we do and how we deliver services.

We are committed to ensuring diversity, equality, equity, and inclusion is woven into the fabric of WNC and everything we do, to enable all colleagues to develop and maximize their full potential. We are a disability confident employer, a member of the Armed Forces Covenant, and a Care Leaver Covenant partner

The following film was created by us to communicate our intentions - watch WNC colleagues explain what DEI means to us .

If you need additional support or reasonable adjustments during the application process, including needing the job description in another format or language, please email [e-mail] for support.

• Working Hours 21, 33 or 36 hours per week, worked on a rota basis across mixed shifts between 7:45am and 8:00pm