Support Assistant

Centreforequalities; Buckhaven; On-site; GBP 26,000 - 27,000; Full time

Benefits offered by this job

Discounts on products and services

Job summary

Centreforqualities is seeking a motivated Business Support Assistant in Buckhaven to provide comprehensive administrative and customer support across the Justice Social Work Service. The role involves data input, document creation, minute taking and scheduling, plus reception duties.

You will join a supportive team, handling a varied workload with high attention to detail while maintaining confidentiality and delivering high-quality service to customers and stakeholders.

Qualifications

• National 4/SVQ1/3 Standard Grades or equivalent qualification.
• Experience of using Microsoft Office and other computer-based systems to maintain records and produce documents.
• Experience of creating, formatting and updating documents.
• Attention to detail and the ability to maintain accurate records.
• Effective time management and organisational skills.
• Experience of maintaining confidentiality.
• Customer service skills with the ability to communicate effectively, both verbally and in writing.
• The ability to work as part of a team and build positive working relationships.
• A commitment to providing a regular, reliable and customer-focused service.

Responsibilities

• Maintaining computer systems and records, data input, word processing, preparing and distributing documents, minute taking and scheduling meetings.
• Handling telephone and email enquiries, processing mail, scanning and filing documents, and providing front-line customer support, including reception duties.
• Assisting with records management, information systems, financial processing and general office administration.
• Managing workload with excellent organisational skills and confidentiality.
• Supporting colleagues, managers and customers to ensure smooth operation of the service.

Skills

Microsoft Office

Data entry

Customer service

Attention to detail

Time management

Communication skills

Teamwork

Education

National 4/SVQ1/3 grades

Tools

Microsoft Office suite

Job description

Proposed Interview Date: Wednesday 2 September 2026

Closing Date: Sunday 23 August 2026

Contract Type: Temporary for 2 years

Salary: FC3 £25,604.23 - £26,786.83

Working Pattern: 36 hours per week

Location: Buckhaven Burgh Chambers with occasional cover at Kirkcaldy Town House

Job Details

We are looking for a motivated Business Support Assistant to join our team and provide a full range of administrative and customer support service. You will play an important role in ensuring the smooth and efficient operation of the service by supporting colleagues, managers and customers.

This Business Support Assistant post sits within the Business Support Service and provides support to Justice Social Work Service.

Your duties will include maintaining computer systems and records, data input, word processing, preparing and distributing documents, minute taking, scheduling meetings and appointments, handling telephone and email enquiries, processing mail, scanning and filing documents, and providing front-line customer support, which includes reception duties. You will also assist with records management, information systems, financial processing and general office administration.

The role requires excellent organisational skills and the ability to manage a varied workload while maintaining accuracy and confidentiality. You will be part of a supportive team committed to delivering high-quality services to customers and stakeholders.

The Person

• National 4, SVQ1, 3 Standard Grades/O Grades or equivalent qualification.
• Experience of using Microsoft Office and other computer-based systems to maintain records and produce documents.
• Experience of creating, formatting and updating documents.
• Attention to detail and the ability to maintain accurate records.
• Effective time management and organisational skills.
• Experience of maintaining confidentiality.
• Customer service skills with the ability to communicate effectively, both verbally and in writing.
• The ability to work as part of a team and build positive working relationships.
• A commitment to providing a regular, reliable and customer-focused service.

Further Information

• Employees have access to a benefits package that offers discounts on a wide range of products and services.