Business Support Assistant

The Richmond Fellowship Scotland; Dumfries; On-site; GBP 20,000 - 28,000; Full time

Job summary

The Richmond Fellowship Scotland is recruiting a Business Support Assistant to join our team in Dumfries & Galloway. The role is primarily home-based with occasional attendance at our Dumfries or Stranraer offices when required, supporting the Operational Management Team to implement the Organisation’s Strategic Plan and hit KPI targets.

You will handle a range of administrative tasks, including note-taking, database updates, report generation, and recruitment compliance checks.

Qualifications

• Extensive administration experience.
• Note taking experience essential.
• Computer literacy with Word, Excel and Outlook.
• Experience inputting to databases, running reports, and record keeping.
• Excellent communication skills and time management.
• Initiative and a proactive approach.
• Ability to work under pressure to meet deadlines.
• Team player with cross-region collaboration.
• Recruitment compliance experience desirable but not essential.

Responsibilities

• Provide administrative support to the Operational Management Team to implement the Organisation’s Strategic Plan and KPI targets.
• Assist with recruitment compliance checks and reporting.
• Manage home-based and office-based work arrangements as required.

Skills

Administration

Note taking

Communication

Time management

Organisation

Initiative

Working under pressure

Team player

Recruitment compliance experience

Tools

Word

Excel

Outlook

Job description

Make a positive difference in someone’s life by joining The Richmond Fellowship Scotland!

Our fantastic Business Support team have an exciting opportunity to recruit a Business Support Assistant in Dumfries & Galloway.

This role will be predominantly home based. However, working at one of our offices in Dumfries or Stranraer willbe essential as and when required.

The purpose of the role is to provide administrative support to the Operational Management Team to implement the Organisation’s Strategic Plan which involves assisting the Team to achieve their Key Performance Indicators / Targets (KPI / KPA). This role also involves recruitment compliance checks which is fast paced and requires working to tight deadlines.

We are looking for:

• Extensive administration experience
• Previous experience in note taking is essential
• Computer literacy with good working knowledge of Word, Excel, Outlook
• Sound working knowledge of inputting to databases, running reports, record keeping etc.
• Excellent communication skills
• Excellent time management, planning & organisation skills
• Initiative and a proactive approach
• Ability to work under pressure to achieve tight deadlines / project timescales
• A team player who contributes to cross working over other areas and regions
• Previous recruitment compliance check experience – desirable, but not essential
• Home & office working as required

Benefits:

• Generous annual leave.
• TRFS rewards scheme (includes cashback and discounts at a variety of high street and online retailers).
• Paid travel during shifts and 45p per mile fuel allowance.
• Continuous inhouse training opportunities and chances to further your career in social care.
• Refer a Friend scheme £150 reward for successfully referring a colleague.
• Employee Forum for employees to voice their opinions and give feedback which in turn, allows us to continuously improve as an employer and ensure a positive working environment.
• Free Membership of Glasgow Credit Union.
• HSF Health Care plan.
• Counselling & Life Works service.

About Us:

The Richmond Fellowship Scotland provides personalised and outcome-focused support to over 2800 individuals in their own homes across Scotland, making us the country's largest provider of social care. We support individuals with a variety of different needs such as physical and/or learning disabilities, ongoing mental health issues, alcohol or substance abuse and autism. Some of the people we support can present challenging behaviour or require a high level of personal care.

The Richmond Fellowship Scotland provides personalised and outcome-focused support to over 2800 individuals in their own homes across Scotland, making us the country's largest provider of social care. We support individuals with a variety of different needs such as physical and/or learning disabilities, ongoing mental health issues, alcohol or substance abuse and autism. Some of the people we support can present challenging behaviour or require a high level of personal care.

Closing date: Wednesday 19th August. Please note that we reserve the right to close the advert prior to this date.

Disclosure checks will be required of all successful applicants; having a conviction will not necessarily debar you from working in this sector.

We encourage applications from diverse backgrounds and are committed to creating an inclusive environment for all employees. We welcome applications irrespective of race, ethnicity or national origin, religion, gender, disability, age, marital, parental status or sexual orientation. Our mission is to welcome everyone and create inclusive teams.

We celebrate difference and encourage everyone to join us.