Support Analyst, 1st line, Office 365, Active Directory, Hybrid, COR7223

Beautyk Creative; Birmingham; Hybrid; GBP 25,000 - 35,000; Full time

Job summary

An innovative organization is seeking a 1st line Support Analyst to join their dynamic team in Birmingham. This role offers an exciting opportunity for entry-level candidates or established professionals looking to enhance their IT careers. As a Support Analyst, you will be part of a busy service desk, providing essential technical support to a diverse user base across the UK. If you have a passion for technology and a knack for problem-solving, this is the perfect chance to kickstart your career in a supportive environment that values initiative and innovation.

Benefits

25 days holiday

6% pension

Excellent bonus scheme

Qualifications

• Experience providing 1st line support in a Microsoft environment.
• Previous customer service experience, even if not from IT.

Responsibilities

• Provide 1st line technical support to over 1500 users.
• Troubleshoot desktop, server, and network issues.

Skills

1st line support experience

Microsoft environment

Office 365

Active Directory

Customer service experience

Education

IT-related degree or certification

Job description

Support Analyst, 1st line, Office 365, Active Directory, Hybrid, COR7223

Join to apply for the Support Analyst, 1st line, Office 365, Active Directory, Hybrid, COR7223 role at Beautyk Creative

Support Analyst, 1st line, Office 365, Active Directory, Hybrid, COR7223

1 week ago Be among the first 25 applicants

Join to apply for the Support Analyst, 1st line, Office 365, Active Directory, Hybrid, COR7223 role at Beautyk Creative

We're looking for a 1st line Support Analyst to join a pioneering organisation, working on a hybrid basis. This is a great role, either for someone looking for their first entry-level role in IT, or an already established Support Analyst!

The Support Engineer Role

The Support Engineer, will join a busy service desk, supporting over 1500 users across the UK! Working within a Microsoft environment, the Support Engineer will provide 1st line technical support to over 50 sites, troubleshooting desktop, server and network issues.

The Company

This industry giant are a true force to be reckoned with, delivering exceptional enterprise-level technical support and services to key suppliers within the manufacturing industry. With passion and innovation at the core, they empower businesses to succeed through the delivery and support of bleeding-edge technology solutions.

Benefits

• 25 days holiday
• 6% pension
• Excellent bonus scheme - uncapped for high achievers
  
  

What's required of the Support Engineer?

We're Looking For a Bright, Inquisitive, Technically Minded Support Analyst – You Don't Need To Know Everything, But You Need To Be Willing To Use Your Initiative To Solve The Problem When You Don't Know! Ideally, You Might Have Experience Including

• Experience providing 1st line support in a Microsoft environment
• Previous customer service experience, even if this isn't from an IT setting
• Experience with Office365, Active Directory and Exchange
  
  

If you're looking to kick start your career in IT, this is an excellent opportunity to do so! If you're interested in this Support Analyst position, then please send through your CV today for immediate consideration.

Support Analyst, 1st line, Office 365, Active Directory, Hybrid

Corriculo Ltd acts as an employment agency and an employment business. #INDSUP #ChannelB #MR

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Information Technology

• Industries

  IT System Training and Support

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