Application Support Graduate

Worcester Bosch; Worcester; On-site; GBP 30,000 - 50,000; Full time

Job summary

Join a forward-thinking company as a Graduate Application Support in the Business Digital Team! This role offers the chance to work on innovative solutions, collaborate with users, and support local applications. You'll be part of a vibrant team dedicated to continuous improvement and technological advancement. With a focus on customer support and exceptional engineering, this position promises an enriching career path. Enjoy a supportive environment with comprehensive benefits, including a performance bonus and opportunities for professional growth. If you're passionate about IT and technology, we want to hear from you!

Benefits

25 days annual leave

Company Performance Bonus

Enhanced pension contributions

Access to discounts via Perkbox

Employee Assistance Programme

Discounts on Bosch Group products

Subsidised onsite café

Health & wellbeing support

Access to Bosch Social Club

Volunteering days

Qualifications

• Degree qualified in Computer Science or Business IT.
• Strong IT skills with experience in application development and databases.
• Excellent communication skills with internal and external contacts.

Responsibilities

• Collaborate with users to develop solutions for business problems.
• Support the Systems Support Leader in providing technical support.
• Maintain documentation for local applications to a high standard.

Skills

Application Development

Database Management

Automation

RPA

Communication Skills

Problem Solving

Education

Degree in Computer Science

Degree in Business IT

Tools

Agile Methodologies

RPA Tools

Job description

Company Description

We’re the nation’s favourite heating brand, here to warm up people’s homes, lives, and futures.

From boilers, hybrids and heat pumps to solar thermal and smart controls, we’re givingour customers plenty of choice. With cutting-edge tech and research, we’re right in the thick of the drive for a better future of home heating.

It’s not all tools and tech. People are the real heart of our company. We connect with our customers to deliver genuinely helpful support, and we care about our employees and give them enriching careers. We work hard, we work together, and we work with a cause – delivering brilliant customer support and exceptional engineering.

As an organisation of more than 1,600 employees, we also take our role in the communities we serve seriously. From giving away free heating systems for community spaces, to our charity, education, and volunteer work – we’re no strangers to rolling our sleeves up, getting stuck in, and helping out.

If that sounds like something you’d like to be a part of, we’d love to meet you.

Come and work at Worcester Bosch.

Job Description

We are excited to offer you the opportunity to join ourBusiness Digital Teamteam as aGraduate Application Support!

Company Description

We’re the nation’s favourite heating brand, here to warm up people’s homes, lives, and futures.

From boilers, hybrids and heat pumps to solar thermal and smart controls, we’re givingour customers plenty of choice. With cutting-edge tech and research, we’re right in the thick of the drive for a better future of home heating.

It’s not all tools and tech. People are the real heart of our company. We connect with our customers to deliver genuinely helpful support, and we care about our employees and give them enriching careers. We work hard, we work together, and we work with a cause – delivering brilliant customer support and exceptional engineering.

As an organisation of more than 1,600 employees, we also take our role in the communities we serve seriously. From giving away free heating systems for community spaces, to our charity, education, and volunteer work – we’re no strangers to rolling our sleeves up, getting stuck in, and helping out.

If that sounds like something you’d like to be a part of, we’d love to meet you.

Come and work at Worcester Bosch.

Job Description

We are excited to offer you the opportunity to join ourBusiness Digital Teamteam as aGraduate Application Support!

Business Digital Department working closely with IT and Local user departments supporting Local Applications.

Responsible for the support and maintenance of local applications used by Home Comfort Great Britain, the upkeep of quality documentation and development of specific solutions to help automate manual, logic driven processes.

In this role, you will be responsible for:

• Collaborate with our users to develop creative solutions to their business problems.
• Be part of Agile project teams to develop and implement technical requirements.
• Active involvement in continuous improvement topics across the business.
• Investigate new technologies and identify use cases that may benefit our business.
• Support the Systems Support Leader in providing technical support for all local applications.
• Maintain “Asset configuration” and “Technical and privileged account management” processes including migration of automated workflows used by said processes to new RPA tool.
• Monitoring of local application and server backups.
• Keep up to date local application and process documentation to a high standard.
• Support the Local Application Coordinator and in completing operators’ self-checks for designated local applications.
• Support the Local Application Coordinator and IT Owners to close off multilane’s actions for designated local applications.
• Service life cycle management for designated local applications.
• Support the Network Segmentation in Enterprise IT project for designated local applications.
• Support the IT owners with One Industry IT topics for designated local applications.
  
  

Interested? Upload your CV today!

Qualifications

Our ideal candidate must have:

• Be degree qualified. Computer Science or Business IT
• Excellent communication skills with internal and external contacts.
• Have strong IT skills, with experience in application development, Databases, automation and or RPA.
• Be well organised and able to work under pressure, maintain excellent attention to detail and meet strict deadlines.
• Customer focused, reliable, dedicated, and self-motivated.
• Inquisitive nature who enjoys problem solving.
• Passionate about IT and Technology.
• Be a quick learner and have a methodical and flexible and approach to meet customer requirements.
• Effective team worker as well as the ability to work on own initiative.
  
  

Our ideal candidate should have:

Self-assured, proactive, and innovative, with a strong ability to embrace change.

Right To Work: please ensure you have valid Right To Work in the UK status for the duration of the contract term. This is a 2-year fixed term role.

Additional Information

Deadline for Applications:02.05.2025

Please note, we reserve the right to close this vacancy at any time so we encourage candidates to submit their applications as soon as possible.

Expected Start Date:01.07.2025

Contract Duration:2 yrs

Working Hours: 39 hours per week – standard working pattern of 08:00 – 17:00 Monday to Thursday and 08:00 – 16:00 Friday with a 1-hour lunchbreak

Working with us comes with the following benefits:

• 25 days annual leave per year plus bank holidays (pro-rata for your first year)
• Eligibility for our Company Performance Bonus (up to £2,000 gross per annum)
• Enhanced pension contributions
• Access to the Perkbox and My Benefits platforms giving access to discounts, group income pro-tection and death in service benefits
• Employee Assistance Programme and Virtual GP
• Discounts on products from across the Bosch Group
• Subsidised onsite café and canteen
• Health & wellbeing support including: over 200 trained mental health first aid champions
• Access to Bosch Social Club membership offering you and up to 5 friends and family discounts on excursions and events
• Volunteering days
• Policy to support growing families
• Access to self-service training platform containing over 200 Bosch approved programmes
• Networking opportunities across Bosch UK including a mentoring programme
• And more!

Seniority level

• Seniority level

  Associate

Employment type

• Employment type

  Full-time

Job function

• Job function

  Information Technology

• Industries

  Manufacturing

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