Support Administrator - Rheumatology

Royal United Hospitals Bath NHS Foundation Trust; Bath; On-site; GBP 21,000 - 25,000; Full time

Job summary

Royal United Hospitals Bath NHS Foundation Trust is seeking a proactive Support Administrator to join the Rheumatology team, delivering efficient admin support to Consultants and the wider MDT. The role requires excellent organisational skills, attention to detail and the ability to prioritise a varied workload, while acting as a professional point of contact for patients and clinicians.

The post offers opportunities to work in a busy, supportive NHS environment with access to staff benefits and

Qualifications

• Essential: Secretarial experience.
• Essential: GCSE standard or equivalent.
• Desirable: NHS experience.
• Desirable: Word processing/audio typing qualifications.

Responsibilities

• Provide comprehensive administrative and clerical support to Consultants and the multidisciplinary team.
• Coordinate administrative activities and manage a varied workload in a busy Rheumatology setting.
• Act as a professional point of contact for patients, clinicians and colleagues; ensure effective communication.

Skills

Secretarial experience

Education

GCSE standard or equivalent

Word processing/audio typing qualifications

Job description

Job Overview

Are you an organised, proactive, and compassionate administrator looking to make a difference in patient care? We are looking for a Support Administrator to join our friendly and supportive Rheumatology team.

In this rewarding role, you will provide a comprehensive administrative and clerical service to our Consultants, clinical professionals, and wider multidisciplinary team, helping to ensure patients receive an efficient and high-quality service.

You will play a key role in supporting the day-to-day running of the department, managing a varied workload, coordinating administrative activities, and acting as a professional point of contact for patients, clinicians, and colleagues. Working both independently and as part of a dedicated team, you will use your initiative, organisational skills, and attention to detail to help maintain a smooth and effective service.

Main duties of the job

We are looking for a passionate, organised, and motivated individual who thrives in a busy and fast-paced environment to join our team of Rheumatology Medical Secretaries.

The successful candidate will play a key role in supporting the Rheumatology service by providing comprehensive administrative and secretarial support to our clinicians. A significant part of the role will involve the timely and accurate processing of clinical correspondence, ensuring effective communication with patients, GPs, healthcare professionals, and other agencies.

Working closely with Consultants and the wider multidisciplinary team, you will help coordinate administrative processes, manage a varied workload, and contribute to the delivery of a high-quality, patient-focused service. You will be expected to use your initiative, prioritise tasks effectively, and work collaboratively with colleagues to support the best possible outcomes and experience for our patients.

Working for our organisation

At the RUH we put people at the heart of what we do, working together as one team to make a difference for our patients, each other, and our community. No matter what your role is, we value everyone’s contribution in supporting the exceptional, person-centred care we pride ourselves on.

We are proud to be in the top 20 best hospitals to work for in the country.

We are committed to creating a compassionate and inclusive environment. This can be seen in our growing community of staff networks – celebrating successes and creating opportunities to listen and learn. We value our differences, champion kindness and civility, and truly believe that diversity makes us stronger.

A culture of learning, developing and innovating is the thread that runs throughout our whole organisation. We want to support you to thrive, taking your career to its full potential.

We value staff wellbeing, with a well-established programme of support. We believe in a holistic approach spanning all aspects of living a healthy life, including physical, emotional, spiritual and financial wellbeing. We’ve even got a pool!

We are committed to supporting you and hope you want to join our team. In the meantime, find out more about living and working the beautiful historic city of Bath, learn about our extensive package of staff benefits, and read about how we’re providing healthcare fit for the future with the landmark Dyson Cancer Centre and our passion for research.

Detailed Job Description And Main Responsibilities

Please see the attached job description and person specification for more information about the role.

Person specification

Experience

Essential criteria

• Secretarial experience

Desirable criteria

• NHS experience

Education

Essential criteria

• Educated to GCSE standard or equivalent

Desirable criteria

• Word processing/audio typing qualifications

Important information regarding immigration and sponsorship

Please note - Due to recent changes in UK immigration and visa rules applicants who do not currently have the right to work in the UK may not be considered unless an alternative right to work solution can be provided. Candidates requiring sponsorship (or will need sponsorship at the end of a current visa e.g. those with graduate visa's) should review the eligibility criteria on the gov.uk website before applying: Prove your right to work to an employer: Overview - GOV.UK

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Documents to download

• Job description support admin Rheumatology (PDF, 312.0KB)
• Join the RUH (PDF, 1.3MB)

Further details / informal visits contact

Name Jayne Down
Job title Outpatients Manager
Email address [e-mail]
Telephone number 01225 821646