Supply Receptionist, Various Locations, 509.13 - WEL10821

West Lothian Council; Linlithgow; On-site; GBP 12,000 - 17,000; Part time

Job summary

West Lothian Council is seeking Supply Receptionists to cover front-facing reception shifts at Beecraigs and Almondell & Calderwood Visitor Centres, part of West Lothian Country Parks. The roles include front-desk reception, bookings, information provision, sales and admin support to Parks & Woodland staff.

Applicants must show reliability in customer-facing roles, good computer literacy, strong written and spoken communication, and excellent time management and organisation.

Qualifications

• Proven reliability in a front-facing role.
• Experience with cash handling.
• Strong customer service experience.
• Good computer literacy.
• Good written and verbal communication skills.
• Demonstrated ability to work efficiently and stay organised.
• Strong time management skills.

Responsibilities

• Provide front-facing reception at Beecraigs & Almondell & Calderwood Visitor Centres.
• Assist with facility bookings, record keeping, sales and information provision.
• Provide secretarial support to Parks & Woodland staff.

Skills

Front-facing service

Cash handling

Customer service

Computer literacy

Written & spoken English

Time management

Organisation

Job description

Job Advert

0 hours per week, 52.14 weeks per year, Supply

Visitor Centres at Beecraigs & Almondell & Calderwood, Country Parks, West Lothian

The Country Parks provide visitors with enjoyable countryside experiences. Supply receptionist posts are required to assist in covering receptionist shifts at Almondell & Calderwood and Beecraigs Country Park Visitor Centres. The posts provide a front facing reception service, facility bookings, record keeping, sales, information provision and secretarial support to Parks & Woodland staff.

Candidates must have proven reliability and experience in front facing role, cash handling, good experience and confidence in delivering good all-round customer service, good computer literacy skills, good written and oral communication skills, demonstrate ability to work efficiently and in an organised manner, and show good time management.

Supply receptionists are required to fulfil agreed corporate and inhouse training to ensure competence prior to accepting individual shifts at either Visitor Centre. Candidates must be available to cover the shifts detailed below as required Mon to Sun throughout the year.

Beecraigs Visitor Centre

Summer: 09:00 - 19:10

Mon, Tues, Thu, Fri, Sat & Sun 09:00 - 19:10 with two 20 minute breaks

Wed 09:00 - 14:05 or 14:05 - 19:10 with no break (or a full day with two 20 minute breaks).

Late Summer: 09:00 - 17:00

Mon, Tues, Thu, Fri, Sat & Sun 09:00 - 17:00 with a 30 minute break

Wed 09:00 - 13:00 or 13:00 - 17:00 with no break.

Winter: 10:00 - 16:00 daily with 30 minute break

Almondell & Calderwood Visitor Centre

Summer: 09:00 - 17:00 daily with 30 minute break

Winter: 10:00 - 16:00 daily with 30 minute break

We are keen to employ a diverse workforce that reflects the people of Scotland. We welcome applications from all backgrounds and particularly from groups currently under-represented, including people with disabilities, those from minority ethnic communities or from socio-economically disadvantaged backgrounds.