Visitor Centre Receptionist & Guest Services

West Lothian Council; Linlithgow; On-site; GBP 12,000 - 17,000; Part time

Job summary

West Lothian Council is seeking Supply Receptionists to cover front-facing reception shifts at Beecraigs and Almondell & Calderwood Visitor Centres, part of West Lothian Country Parks. The roles include front-desk reception, bookings, information provision, sales and admin support to Parks & Woodland staff.

Applicants must show reliability in customer-facing roles, good computer literacy, strong written and spoken communication, and excellent time management and organisation.

Qualifications

• Proven reliability in a front-facing role.
• Experience with cash handling.
• Strong customer service experience.
• Good computer literacy.
• Good written and verbal communication skills.
• Demonstrated ability to work efficiently and stay organised.
• Strong time management skills.

Responsibilities

• Provide front-facing reception at Beecraigs & Almondell & Calderwood Visitor Centres.
• Assist with facility bookings, record keeping, sales and information provision.
• Provide secretarial support to Parks & Woodland staff.

Skills

Front-facing service

Cash handling

Customer service

Computer literacy

Written & spoken English

Time management

Organisation

Job description

West Lothian Council is seeking Supply Receptionists to cover front-facing reception shifts at Beecraigs and Almondell & Calderwood Visitor Centres, part of West Lothian Country Parks. The roles include front-desk reception, bookings, information provision, sales and admin support to Parks & Woodland staff.

Applicants must show reliability in customer-facing roles, good computer literacy, strong written and spoken communication, and excellent time management and organisation.