Administration Support Officer (Wards)

NHS Highland; Inverness; On-site; GBP 11,000 - 18,000; Part time

Job summary

NHS Highland is seeking a Ward Receptionist to join the team at Raigmore Hospital in Inverness. The role is part-time (21.7 hours per week) and fixed term, with shifts including mornings, and potential evenings, weekends and public holidays.

The successful candidate will provide inpatient reception services for Ward 4B, requiring excellent communication, a clear telephone manner, and IT literacy in a fast-paced environment. Training and support are provided.

Qualifications

• Applications are invited from individuals with relevant administration experience to provide an efficient inpatient reception service for Ward 4B within the Acute Services Unit in Raigmore Hospital.
• We are looking for an enthusiastic, friendly and hardworking receptionist to join our team.
• Candidates must have excellent communication skills both face to face and on the telephone, a clear and pleasant telephone manner, be able to work under pressure within a fast paced environment and be computer literate.

Responsibilities

• Provide an efficient inpatient reception service for Ward 4B within the Acute Services Unit in Raigmore Hospital.
• Handle phone and in-person enquiries with a clear and pleasant telephone manner.
• Work under pressure in a fast-paced environment and maintain good organisational standards.

Skills

communication skills

telephone manner

computer literate

organisational skills

attention to detail

team player

work under pressure

Job description

WARD RECEPTIONIST

21.7 hours per week, Part time, Fixed Term

Monday 0800-1600, Tuesday 0900-1600 and Friday 0800-1512 with possible requirement to cover various shifts including evenings, weekends and public holidays

BAND 3

Applications are invited from individuals with relevant administration experience to provide an efficient inpatient reception service for Ward 4B within the Acute Services Unit in Raigmore Hospital.

WARD RECEPTIONIST

21.7 hours per week, Part time, Fixed Term

Monday 0800-1600, Tuesday 0900-1600 and Friday 0800-1512 with possible requirement to cover various shifts including evenings, weekends and public holidays

BAND 3

Applications are invited from individuals with relevant administration experience to provide an efficient inpatient reception service for Ward 4B within the Acute Services Unit in Raigmore Hospital.

We are looking for an enthusiastic, friendly and hardworking receptionist to join our team

Candidates must have excellent communication skills both face to face and on the telephone, a clear and pleasant telephone manner, be able to work under pressure within a fast paced environment and be computer literate. Good organisational skills, attention to detail and the ability to deal with competing demands as well as having the ability to work as a team player or individually as required are essential skills for this post.

For any informal enquiries please contact: Jennifer Munro, 01463 704230 or [e-mail]

This role does not meet the eligibility criteria for a Skilled Worker visa or a Health and Care Worker visa. NHS Highland is unable to provide candidates with a Certificate of Sponsorship (CoS).

NHS Scotland is committed to encouraging equality and diversity among our workforce and eliminating unlawful discrimination. The aim is for our workforce to be truly representative and for each employee to feel respected and able to give their best. To this end, NHS Scotland welcomes applications from all sections of society.

Additional Information For Candidates

Flexible Working

• Flexible working options may be available, depending on the role and service needs. If this is important to you, please discuss it at interview.

Keeping in Touch

• We will contact you by email
• Please check your email (including junk folders) and your Jobtrain account regularly

Support and Accessibility

• Help with applying:
• Jobtrain technical support:
• Jobtrain accessibility statement:
• If you need adjustments to support you through the recruitment process, please tell us

Internal candidates

• Some posts are internal only
• If you work for NHS Highland, make sure your Jobtrain profile shows this

What is it like to work for NHS Highland?

• Visit to find out more about living and working in our area
• Applications are welcome from Gaelic speakers

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