Supply Chain Planning Manager

ZipRecruiter; England; Hybrid; GBP 45,000; Full time

Job summary

An established company in the consumer goods industry seeks a Supply Chain Planning Manager in Worcestershire. This role connects demand planning, inventory control, and customer fulfilment, leading a team while collaborating with stakeholders to optimize stock levels and enhance operational processes.

Benefits

Development opportunities

Competitive salary and benefits

Dynamic and collaborative environment

Qualifications

• Significant experience in a planning or supply chain role.
• Solid knowledge of planning systems and ERP tools.
• Ability to manage complex partner relationships.

Responsibilities

• Act as primary contact for customer-facing supply chain matters.
• Lead the creation of mid-to-long term planning forecasts.
• Monitor service metrics and improve delivery performance.

Skills

Data Analysis

Communication

Problem Solving

Education

Qualification in Supply Chain, Business or Operations

Tools

ERP tools

Spreadsheets

Reporting tools

Job description

Job Description

Position: Supply Chain Planning Manager

Location: Worcestershire

Salary: £45,000 – Hybrid working

Overview:

An established and expanding company within the consumer goods industry is looking for a motivated and detail-focused Planning Manager. This is a key role that connects demand planning, inventory control, and customer fulfilment, ensuring seamless product flow from suppliers through to retail partners.

You’ll lead a small team and collaborate closely with both internal departments and external stakeholders, helping to optimise stock levels, improve service performance, and strengthen operational processes.

Core Duties:

• Act as the primary contact for all customer-facing supply chain matters, maintaining effective relationships with retail partners.
• Lead the creation of mid-to-long term planning forecasts in partnership with sales and commercial functions
• Track and evaluate stock movements and planning accuracy, recommending process adjustments where needed.
• Collaborate with customer service and logistics to resolve supply or delivery issues efficiently.
• Organise regular service meetings with partners to review performance and align expectations.
• Ensure internal operations remain in sync with customer demand and changing priorities.
• Monitor service metrics, investigate issues, and suggest actions to improve delivery performance.
• Proactively identify areas for operational improvement and implement changes to enhance performance.
• Support and guide a team of planners, ensuring they are aligned with business priorities and customer needs.

Ideal Background:

• Significant experience in a similar planning or supply chain role, ideally within a fast-paced product environment such as food, drink, or general FMCG.
• Solid knowledge of planning systems and enterprise platforms (experience with recognised ERP tools beneficial).
• Ability to manage complex partner relationships and navigate cross-functional responsibilities.
• Understanding of production or factory planning processes is advantageous.
• Skilled in analysing data to drive decision-making (proficiency in spreadsheets and reporting tools required).
• Strong communicator, problem-solver, and capable of managing competing priorities under pressure.

Attributes:

• Experience supporting or managing large retail accounts.
• Team leadership or mentoring experience.
• Relevant qualification in supply chain, business, or operations (or equivalent experience).
• Benefits & Culture:
• Dynamic and collaborative environment with a strong team ethic.
• Scope to influence positive change and streamline operations.
• Competitive salary and benefits, plus development opportunities.