Supply Chain Operations Manager

NALO; Greater London; Hybrid; GBP 35,000 - 55,000; Full time

Job summary

Join a fast-growing startup that is redefining snacking with innovative and sustainable products. As an Operations Manager, you will play a crucial role in leading supply chain operations, ensuring seamless logistics, and supporting business development initiatives. This dynamic position offers the chance to make a significant impact in a mission-driven environment. If you're an organized self-starter with a passion for operational excellence and a collaborative spirit, this could be the perfect opportunity for you to grow alongside an exciting brand in the food industry.

Benefits

Supportive work environment

Opportunity for growth

Creative and collaborative culture

Qualifications

• Strong operational and supply chain management skills.
• Experience in the Food & Beverage or FMCG sector is essential.

Responsibilities

• Oversee day-to-day operations and supply chain management.
• Manage logistics, fulfilment processes, and third-party relationships.

Skills

Operational Management

Supply Chain Management

Analytical Skills

Problem-Solving

Communication Skills

CRM Tools

Education

Experience in Food & Beverage or FMCG sector

Startup experience

Tools

HubSpot

Job description

Founder of NALO - Raising the Bar Snack | One deliciously different flavour at a time!

About Us

At NALO, we’re redefining snacking with premium, sustainable nut mixes that bring flavour and sophistication to top hotels and iconic retailers like Harrods. As a fast-growing food startup, we combine innovation, sustainability, and bold flavours to create snacks that nourish and elevate experiences.

If you’re excited about making an impact, solving diverse challenges and growing with a dynamic SNACK brand, NALO could be the perfect fit. We believe in working hard, thinking creatively and having fun while building something exceptional.

About the Role

We’re looking for a proactive and highly organised Operations Manager to lead our supply chain, streamline operations and support business development. You’ll take ownership of our operational backbone, enabling the founder to focus on scaling sales and driving growth.

Key Responsibilities

Operational Management

• Oversee day-to-day operations, including supply and demand planning.
• Implement and manage SLAs with third-party providers.
• Manage co-manufacturing relationships, sourcing new partners as needed.
• Handle order processing, invoicing and promptly resolve operational issues.
• Manage 3PL providers to ensure seamless logistics and fulfilment.
• Identify and address supply chain risks to ensure smooth operations.

Supply Chain Management

• Oversee stock levels, logistics, and fulfilment processes to ensure seamless delivery and excellent service.
• Implement contingency plans to minimise disruptions in the supply chain.
• Optimise production cycles, raw material orders, and supplier relationships to maximise profitability.
• Conduct tenders to reduce costs and align with sustainability goals.

Business Development Support

• Coordinate client communication, follow-ups, and sample deliveries.
• Research and track new leads, maintain CRM records and client onboarding.
• Support preparations for client meetings and business development initiatives.

Location: Hybrid, with 1-2 days per week required on-site in central London.

Start Date: ASAP

Who We’re Looking For

You’re an organised, self-starter, detail-oriented professional who thrives in dynamic environments and enjoys building systems that drive efficiency. You bring an enthusiastic, collaborative attitude, ready to tackle any challenge with energy.

• Strong operational and supply chain management skills in the Food & Beverage or FMCG sector.
• Startup experience is a plus.
• Analytical mindset with excellent problem-solving skills.
• Proven ability to manage third-party partners and production schedules.
• Excellent communication skills; experience with CRM tools (HubSpot preferred).
• Self-starter who thrives in fast-paced environments.

Why Join NALO?

• Be part of a mission-driven, fast-growing startup disrupting the snacking industry.
• Work in a supportive environment that values creativity and collaboration.
• Enjoy the opportunity to make a tangible impact and grow with the brand.

How to Apply

Apply via this LinkedIn ad and send a cover letter explaining why you’re the ideal candidate to [e-mail]. We can’t wait to hear from you!