Supply Chain Manager

DHL Supply Chain; Hatfield; On-site; Confidential; Full time

Benefits offered by this job

Car allowance

Pension + employer

GP service

Discounts

Loans & mortgage advice

Job summary

DHL Supply Chain in London is seeking a commercially minded Supply Chain professional to take ownership of a critical function within a national operation. You will lead inventory, ordering and replenishment, travel UK-wide, and align with external partners to deliver seamless service across a complex network.

The role combines strategic thinking with hands-on leadership, using performance data to drive improvements and minimise disruption across a fast-paced network.

Qualifications

• Experience in inventory management and supply chain operations in a fast-paced environment.
• Ability to manage supplier relationships and hold partners accountable for performance and service delivery.
• Strong analytical mindset with ability to interpret performance data and drive improvements.

Responsibilities

• Lead the day-to-day management of the supply chain function, ensuring inventory, ordering and replenishment processes support operational performance across the network.
• Act as the primary relationship manager for external suppliers, driving service excellence, performance improvements and effective issue resolution.
• Monitor inventory levels, product availability and supply chain performance, using data and insight to support operational decision-making.
• Build strong relationships with key internal and external stakeholders, ensuring alignment on priorities, risks and continuous improvement initiatives.
• Take ownership of supply chain escalations, coordinating corrective actions and service recovery plans to minimise operational disruption.
• Travel across the UK network to support sites, engage with stakeholders and ensure supply chain processes are delivering consistent results.

Job description

Grade: RCS J
Contract Type: Permanent (Full-Time)
Location: London - Euston - Travel UK Wide Required

This is a fantastic opportunity for a commercially minded Supply Chain professional to take ownership of a critical function within a high-profile national operation. Working at the heart of the supply chain, you'll play a key role in ensuring products, inventory and supplier performance support seamless service delivery across a complex and fast-paced network.

As the main link between DHL operations and external supply partners, you'll combine strategic thinking with hands-on leadership to drive continuous improvement, solve operational challenges and deliver real value to the business. If you thrive on building relationships, analysing performance data and making things happen, this is a role where you can make a genuine impact.

A TYPICAL DAY MAY INVOLVE

• Lead the day-to-day management of the supply chain function, ensuring inventory, ordering and replenishment processes support operational performance across the network.
• Act as the primary relationship manager for external suppliers, driving service excellence, performance improvements and effective issue resolution.
• Monitor inventory levels, product availability and supply chain performance, using data and insight to support operational decision-making.
• Build strong relationships with key internal and external stakeholders, ensuring alignment on priorities, risks and continuous improvement initiatives.
• Take ownership of supply chain escalations, coordinating corrective actions and service recovery plans to minimise operational disruption.
• Travel across the UK network to support sites, engage with stakeholders and ensure supply chain processes are delivering consistent results.

THIS ROLE WOULD SUIT PEOPLE WHO

• Have strong experience in inventory management and supply chain operations within a fast-paced environment.
• Are confident managing supplier relationships and holding partners accountable for performance and service delivery.
• Enjoy working with data, identifying trends and using insights to improve operational performance.
• Can build credible relationships with a wide range of stakeholders, both internally and externally.
• Thrive in a role that combines strategic planning with hands-on operational problem solving.
• Are flexible and willing to travel across the UK to support operational sites and develop strong stakeholder relationships.

WHY JOIN US?

• Access to the Company Car or Car Allowance Scheme
• Join our generous pension scheme and benefit from an 8% employer contribution, alongside a 4% employee contribution
• Free confidential 24/7 GP consultations
• Hundreds of retail and lifestyle discounts
• Affordable loans, savings schemes and free mortgage advice
• Visit https://careers.dhl.com/global/en/working-at-dhl-supply-chain to learn more

WHO WE ARE

We're the global leaders in supply chain management with 188,000 people in over 50 countries. Our expert teams work together to deliver for our customers across a range of industries including retail, automotive, healthcare and more.

BUILDING AN INCLUSIVE WORKPLACE

At DHL, we're all about creating a workplace where everyone's skills and experiences matter, and where you can be your true self every day.

As proud supporters of the Armed Forces Covenant, we value the skills and experience of ex-service personnel and are dedicated to helping our veterans find jobs.

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