The Supply Chain Lead is responsible for the end-to-end supply chain for all products manufactured onsite, ensuring products are supplied efficiently to customers in the UK and global markets, including products marketed under different brands. Acting as the central point of coordination between Global Demand Planning, Commercial, Procurement, Manufacturing, Global Sourcing and Site Leadership, the role ensures demand, supply, capacity and material availability remain aligned to meet customer requirements across local and global markets.
Responsibilities
End-to-End Supply Chain Management
- Own the end-to-end supply chain for products manufactured at the site, ensuring demand is translated into an effective supply plan from procurement through to customer fulfilment.
Demand & Business Alignment
- Act as the key interface between local and global Demand Planning, ensuring all customer demand, forecast changes and business priorities are communicated through the agreed demand planning process.
- Ensure the operation executes against a single, agreed demand plan provided by the Global Demand Planning team.
- Challenge and resolve any disconnect between commercial requirements and the agreed demand plan before it impacts procurement or manufacturing.
Planning & Capacity
- Work closely with local leadership to ensure manufacturing and cleanroom capacity plans support the agreed demand plan.
- Balance customer demand with operational capability, identifying capacity constraints and driving actions to maintain customer service.
- Lead the Procurement team, ensuring materials are purchased in line with the approved demand plan and inventory strategy.
- Partner with Global Sourcing to resolve persistent supplier issues, support new product introductions and evaluate alternative sourcing solutions where required.
Process Improvement
- Drive continuous improvement across the end-to-end supply chain by standardising processes, improving cross-functional collaboration and eliminating operational inefficiencies.
Customer Service Performance
- Lead initiatives to improve service performance by reducing back orders, mitigating supply risks and ensuring timely fulfilment of customer demand.
Performance Management
- Monitor and improve supply chain performance through KPIs including back orders, OTIF, inventory, supplier performance, production plan adherence and forecast alignment.
- Lead and develop the Procurement Site supply chain team while building strong relationships across Global Supply Chain, Commercial, Manufacturing, Customer Service and Site Leadership to deliver aligned business objectives.
- Ensure roles and responsibilities for direct reports are clearly defined and support the site supply chain objectives, as well as overall business objectives.
Required Skills
- Strong knowledge of supply chain planning, demand planning, inventory management, and manufacturing operations.
- Experience leading Sales & Operations Planning (S&OP) processes in a global or multi-site environment.
- Proficiency in ERP/MRP systems and planning tools.
- Advanced Microsoft Excel skills with the ability to analyse and interpret large data sets.
- Strong analytical and problem-solving skills with the ability to identify root causes, evaluate risks, and develop effective solutions.
Preferred Skills
- Ability to balance competing priorities while making data-driven decisions in a fast-paced environment.
- Excellent communication and presentation skills, with the ability to effectively interact with senior leadership and cross-functional teams.
- Strong collaboration and stakeholder management skills to drive alignment across Commercial, Customer Service, Manufacturing, Operations, and Supply Chain functions.
- Ability to lead process improvement initiatives and drive operational excellence.
- Self-motivated, results-oriented, and capable of working independently while fostering a team-oriented environment.
- Ability to travel as needed to support business operations, cross-functional meetings, customer visits, and manufacturing site.