Supply Chain Expeditor (UK)

QVC UK; Knowsley; Hybrid; GBP 28,000 - 36,000; Full time

Job summary

QVC UK is seeking an Expeditor to drive the smooth flow of overseas purchase orders and return-to-vendor activities within the supply chain. The role is hybrid and onsite at Knowsley, Merseyside, two days a week.

You will liaise with vendors and freight partners, manage order visibility, coordinate customs and delivery schedules, and monitor KPIs while keeping records in SAP. Strong MS Office skills are essential.

Qualifications

• Experience in shipping, distribution, procurement or supply chain with import/export knowledge.
• Knowledge of freight modes, costs, tariffs and customs procedures.
• Strong organisational and communication skills; ability to manage multiple priorities.

Responsibilities

• Provide full visibility of overseas purchase orders and inform stakeholders of status and risks.
• Coordinate with vendors, freight forwarders and internal teams to meet timelines and costs.
• Oversee shipment approvals, customs instructions and delivery scheduling.
• Support return-to-vendor and export activities, including transport arrangements.
• Track operational KPIs for overseas PO management and maintain records in SAP.

Skills

Shipping/logistics experience

Supply chain experience

Communication skills

Organizational skills

Tools

SAP

Microsoft Office

Job description

Working at QVC Group means joining a live social shopping company with incredible teams, ambitious projects and amazing careers. QVC Group, Inc. is a Fortune 500 company with six leading retail brands - QVC®, HSN®, Ballard Designs®, Frontgate®, Garnet Hill® and Grandin Road.

Your Opportunity, Your Team

The Expeditor supports QVC UK, and drives the smooth flow of overseas purchase orders and return to vendor operations across the supply chain.

Where You'll Work

This role is hybrid and will require you to be onsite at Knowsley, Merseyside, two days a week.

What You'll Do

• Manage and provide full visibility of QVC’s overseas purchase orders, ensuring internal stakeholders understand order status, progress and any risks to delivery timelines.
• Liaise with vendors, freight forwarders and internal teams to establish critical timelines, confirm origin points and support the timely and cost-effective dispatch of shipments.
• Oversee shipment approvals, customs clearance instructions and delivery scheduling, helping to resolve operational issues and ensure goods move efficiently into the distribution centre.
• Support return to vendor and export activity, including communicating shipping arrangements, advising on transport costs and coordinating collections with warehouses and freight partners.
• Collate, monitor and communicate operational KPIs relating to overseas purchase order management, while maintaining accurate records across relevant systems including SAP.

What You'll Bring

• Experience within a shipping, distribution, procurement or supply chain environment, with strong commercial awareness and an understanding of import and export operations.
• Good knowledge of freight modes, transport costs, commodity tariffs and customs procedures, with the ability to manage multiple priorities accurately and at pace.
• Strong organisational and communication skills, both written and verbal, with the confidence to build effective working relationships with vendors, forwarders and internal stakeholders.
• Microsoft Office skills, including Word and Excel. SAP knowledge would be advantageous.

Disability Confident Scheme QVC UK is a Disability Confident Leader, level 3 accredited employer and operates a Disability Confident Scheme (“DCS”). For any UK based roles, if you’d like to be considered under this scheme, please indicate this on the application form. Our Total Rewards package includes benefits you’ll love such as competitive compensation, paid time off, an employee assistance program, parental leave, paid volunteer hours, and amazing company discounts! In our US market, you can also expect health care benefits starting on day 1, 401(k), and tuition reimbursement benefits. QVC Group is committed to inclusion and belonging for all and ensuring that our workplace provides equal employment opportunities for all team members and candidates and complies with all applicable federal, state, and local laws and regulations. As an equal opportunity employer, QVC Group is committed to a barrier-free employment process. If you need reasonable accommodations/support throughout, please contact us at [e-mail] for assistance. If provided, salary ranges are a general guideline only, and actual salaries will vary and are based on factors such as a candidate's qualifications, skills, experience, and geographic location as well as business and market conditions.