Supplier Relationship Manager

National Grid; Warwick; Hybrid; GBP 61,000 - 73,000; Full time

Benefits offered by this job

Share incentive plan

Generous pension scheme

Flexible benefits

Job summary

National Grid in the UK is hiring an experienced Supplier Relationship Management (SRM) Manager to lead the strategy and governance for key suppliers across Electricity Transmission and Strategic Infrastructure. This hybrid role is based in Warwick and offers scope to shape performance, risk and opportunity across major programmes and operations.

You will develop a scalable SRM framework, drive segmentation, coordinate with Group Supplier Engagement, and deliverPartner Relationship Plans with

Qualifications

• Significant experience in SRM and supplier performance management.
• Proven ability to design and implement strategic SRM frameworks.
• Excellent stakeholder management and influencing skills.
• Strong analytical capability using data to drive decisions.
• Knowledge of commercial risk, contracting and procurement practices.
• Experience in complex multi-stakeholder environments.

Responsibilities

• Develop and lead the ETSI SRM strategy aligned to priorities.
• Establish a scalable SRM framework, operating model and governance.
• Drive supplier segmentation and relationship planning.
• Interface between ETSI and Group Supplier Engagement.
• Lead Partner Relationship Plans for priority suppliers.
• Establish governance forums, reviews, workshops and exec engagement.
• Create consolidated view of supplier performance across programmes.
• Develop KPIs, dashboards and reporting with data and relationship insights.
• Lead strategic interventions and improvement plans for underperforming suppliers.
• Identify opportunities for innovation, efficiency, resilience and capacity.
• Champion Voice of the Supplier initiatives and translate feedback into actions.

Skills

Supplier Relationship Management

Stakeholder management

Strategic framework design

Data-driven decision making

Contract management risk awareness

Communication and relationship-build

Education

MCIPS qualification or equivalent

Job description

At National Grid, we're investing in the infrastructure that will power the energy transition for generations to come.

To help us deliver this ambition, we're looking for an experienced Supplier Relationship Management (SRM) Manager to lead and evolve our strategic approach to supplier engagement across Electricity Transmission and Strategic Infastructure.

This is a high-impact role where you'll build and strengthen relationships with our most critical suppliers, ensuring they are positioned to support the successful delivery of major programmes, projects and operational priorities.

You'll shape and deliver the Supplier Relationship Management strategy, driving collaboration, innovation, resilience and long-term value creation. Working across procurement, commercial, supply chain and operational teams, you'll provide a single strategic view of supplier performance, risks and opportunities, helping National Grid remain a customer of choice within the market.

The role is hybrid with our base office in Warwick.

What you'll do

As Supplier Relationship Management Manager, you will:

• Develop and lead the ETSI Supplier Relationship Management strategy, aligned to business priorities and National Grid's wider supplier engagement programme.
• Establish and maintain a scalable SRM framework, operating model and governance structure that supports effective supplier engagement.
• Drive supplier segmentation and relationship planning to ensure the right level of engagement is applied to strategic supplier partners.
• Act as the key interface between ETSI and National Grid's Group Supplier Engagement function, coordinating supplier priorities and strategic initiatives.
• Lead the development and implementation of Partner Relationship Plans for priority suppliers.
• Establish governance forums, supplier reviews, workshops and executive engagement programmes that drive accountability and performance.
• Create a consolidated view of supplier performance across programmes, projects and categories, identifying trends, risks and opportunities.
• Develop meaningful KPIs, dashboards and reporting that combine data-driven insights with relationship intelligence.
• Lead strategic interventions and improvement plans where supplier performance falls below expectations.
• Identify opportunities for innovation, efficiency, resilience, sustainability and capacity improvement across the supply chain.
• Champion Voice of the Supplier initiatives, ensuring feedback is translated into meaningful actions that enhance supplier experience and strengthen strategic partnerships.

What you'll need

We're looking for a commercially minded professional with a strong track record of building strategic supplier relationships and driving business value through effective supplier management.

You'll have:

• Significant experience in Supplier Relationship Management, supplier performance management, procurement, category management or commercial leadership.
• Strong understanding of SRM principles, including supplier segmentation, governance, performance management and relationship planning.
• Experience designing and implementing strategic frameworks, operating models or transformation programmes.
• Excellent stakeholder management skills with the ability to influence senior leaders internally and externally.
• Strong analytical capability and experience using data and performance insights to drive decision making.
• A sound understanding of commercial risk, contract management, procurement and supplier management practices.
• Outstanding communication and relationship-building skills within complex, multi-stakeholder environments.

It would be great if you also had;

• Experience within utilities, energy, infrastructure, construction or other asset-intensive industries.
• Experience establishing or transforming an SRM capability or supplier performance function.
• Knowledge of large-scale project or programme supply chains.
• MCIPS qualification or equivalent commercial/procurement experience.

What you'll get

A competitive salary between £61,000 - £73,000 per annum – dependent on capability.

As well as your base salary, you will receive a bonus based on personal and company performance and a competitive contributory pension scheme where we will double match your contribution to a maximum company contribution of 12%. You will also have access to a number of flexible benefits such as a share incentive plan, salary sacrifice car and technology schemes, support via employee assistance lines and matched charity giving to name a few.

More Information

This role closes on 20th November 2026 at 23:59, however we encourage candidates to submit their application as early as possible and not wait until the published closing date as this can vary.

We value diversity and are committed to creating an inclusive workplace for all. We welcome applications from all suitably qualified candidates – we make appointments purely on merit, assessed against objective selection criteria. We support flexible working and will make reasonable adjustments throughout the recruitment process should you have any physical or mental impairment which may affect your ability to participate in the process.

Please note that in most cases, National Grid is unable to offer sponsorship for employment under the UK points-based immigration system. As such, applicants must have the legal right to work in the UK without requiring sponsorship now or in the future under the UK points-based immigration system. However, in exceptional circumstances where there is a clear and demonstrable need for specialist skills that cannot be sourced from the local labour market, National Grid may consider offering sponsorship. All applications are welcome from candidates who meet these requirements, regardless of race, nationality, or ethnic origin.

National Grid operates in both the UK and US, with a broad portfolio of energy businesses dedicated to providing safe, reliable, and sustainable power.

From electricity and gas transmission to advancing clean energy and modernising grids, our work covers every aspect of the energy system.

Our energy flows through absolutely everything we do

Life here at National Grid is more than just our purpose or our values, it’s everything we put into everything we do. It’s our commitment to diversity and inclusion; how we help our employees learn and grow; and how we partner with and support the communities where we live and work. It’s all this, and so much more.

We leverage our collective strengths to do meaningful BIG work so that we can be at the heart of a fair and affordable energy future.

Your salary is reviewed each year against the market for your role, skills, knowledge and experience.

Incentive

Annual performance plan or bonus (depending on your role) rewards your contribution to our success each year.

Retirement

Generous pension plan with company contributions up to 12%.

Private medical insurance for self and family.