Supplier Relations & Process Improvement Lead (Hybrid, Cardiff)

Brook Street; Cardiff; Hybrid; GBP 32,000 - 42,000; Full time

Benefits offered by this job

Hybrid working

Benefits package

Job summary

Brook Street is seeking a proactive Supplier Relationship Co-Ordinator to join a busy energy services team in Cardiff. You will build strong supplier relationships, support debt management, and collaborate across multiple teams to improve processes and data reporting.

In this role you will drive continuous improvement, work with Data and Billing to enhance reporting and automation, and ensure effective communication with suppliers and internal stakeholders in a fast-paced environment.

Qualifications

• Experience in supplier relationship management, account management, or a similar role.
• Strong communication and stakeholder management skills.
• Analytical mindset with excellent problem-solving abilities.
• Highly organised with strong attention to detail.
• Proficient in Excel and other business systems.

Responsibilities

• Manage and develop positive relationships with suppliers, ensuring clear communication and effective collaboration.
• Gather feedback, identify improvement opportunities, and implement process enhancements.
• Oversee debt management activities, conduct audits, and support the resolution of outstanding balances.
• Lead discussions around aged debt and maintain accurate records and reporting.
• Work closely with Data and Billing teams to improve reporting, automation, and operational efficiency.
• Analyse supplier performance and operational data to identify trends and drive continuous improvement.

Skills

Supplier relationship management

Account management

Stakeholder management

Analytical thinking

Organisational skills

Tools

Excel

Job description

Brook Street is seeking a proactive Supplier Relationship Co-Ordinator to join a busy energy services team in Cardiff. You will build strong supplier relationships, support debt management, and collaborate across multiple teams to improve processes and data reporting.

In this role you will drive continuous improvement, work with Data and Billing to enhance reporting and automation, and ensure effective communication with suppliers and internal stakeholders in a fast-paced environment.