Supplier Quality Agent

Bombardier Transportation GmbH; Westerham; On-site; GBP 42,000 - 60,000; Full time

Job summary

Bombardier Services (UK) at the Biggin Hill Service Center seeks a Supplier Quality Agent to lead supplier quality activities, investigate disruptions, and drive corrective actions. You will coordinate cross-functional teams to restore operational stability and ensure actions are completed effectively.

The role requires 5+ years in a technical field, strong data/reporting skills using Word/Excel/PowerPoint, and experience with policy writing and training delivery.

Qualifications

• Minimum 5 years in a technical field with strong quality background.
• Experience compiling data, tracking programs and reporting.
• Knowledge of MS Word, PowerPoint and Excel for formal reporting.
• Proven ability to deliver training and present to groups.
• Experience writing policies and procedures with project coordination.
• Experience mapping documentation and benchmarking activities.
• Familiarity with regulatory QA systems (TCCA, FAA) is desirable.

Responsibilities

• Take ownership of supplier quality disruptions and drive corrective actions.
• Lead structured problem-solving activities (8D, RCCA) across stakeholders.
• Identify root causes and implement robust actions.
• Follow up to ensure actions are completed and effective.
• Coordinate cross-functional efforts to restore stability.
• Organize QA-related activities and monthly reporting as required.

Skills

5+ years in a technical field

Data compilation & tracking

MS Word / PowerPoint / Excel reporting

Training delivery & presentation

Policy / procedure writing

Documentation mapping & benchmarking

Regulatory Quality Systems (TCCA, FAA)

Tools

MS Word

PowerPoint

Excel

Job description

Bombardier’s Business Aircraft London Service Centre in Biggin Hill is part of an award-winning network and is the flagship of Bombardier’s European operation. This Base and Line Maintenance Centre is the fastest-growing Service Centre in Europe and the largest Business Aircraft OEM in the UK. The facility has the capabilities to perform an array of maintenance checks, modifications and upgrades all from this site. Only 14 miles from London, Bombardier’s Biggin Hill Service Centre is ideally located to support operators in the UK region and beyond.

What are your contributions to the team?

• Take ownership of production disruptions related to supplier performance


• Lead structured problem-solving activities (8D, RCCA) across stakeholders


• Identify root causes and implement robust corrective actions


• Drive follow-up to ensure actions are completed and effective


• Coordinate cross-functional efforts to restore operational stability


• Organize and perform other QA related activities (i.e., project related activity, Monthly Reports, reporting needs as required

How to thrive in this role?

• Typically 5+ years of experience in a technical field (technology, documentation, technical writing, website development, Office, etc)


• Thorough data compilation and program tracking experience


• Thorough knowledge and experience reporting with MS Word, PowerPoint and Excel


• Thorough knowledge and experience in organization and delivery of training with high degree of presentation delivery skills


• Thorough knowledge and experience s of policy / procedure writing including coordination of any project


• Thorough knowledge and experience in benchmarking and documentation mapping


• Thorough knowledge and experience of regulatory Quality Systems (TCCA, FAA, etc), Quality Assurance interpretation, methodology and techniques

Bombardier is an equal opportunity employer and encourages persons of any race, religion, ethnicity, gender identity, sexual orientation, age immigration status, disability or other applicable legally protected Characteristics to apply.

JobSupplier Quality Agent

Primary LocationBiggin Hill Service Center

OrganizationBombardier Services (UK)

Employee StatusDay job

Requisition 14885 Supplier Quality Agent