Supervisor - The Argyle, Holborn

Fuller's; Greater London; On-site; GBP 26,000 - 34,000; Full time

Benefits offered by this job

25% discount on food and drink

Tips paid weekly

Discounted hotel stays

My Fuller’s benefits platform

Healthcare Cash Plan

Wagestream access

Full induction and training

Earn up to 35% early earnings with Wag

Job summary

Fuller’s is seeking a hands-on Supervisor to lead our pub team across our sites, delivering warm, engaging service and ensuring guests have exceptional experiences. You’ll mentor staff, manage busy shifts, and uphold the highest standards of hospitality.

As a supervisor, you’ll open and close the pub, resolve guest concerns with calm professionalism, and coordinate the team to maintain smooth operations while upholding Fuller’s values and culture.

Qualifications

• Ability to keep team spirits high and guests happy.
• Hands-on leader with a positive attitude.
• Assist in training and guiding new team members.
• Great communication skills
• Passion for fresh food, great wines, and engaging service.
• Confidently able to open and close the pub independently.
• Comfortable handling customer complaints professionally and finding effective resolutions.
• Proactive in organising and coordinating the team to ensure smooth and efficient shifts.

Skills

Team leadership

Communication

Staff training

Guest service

Problem solving

Shift coordination

Job description

Join Fuller’s: Where the true you thrives and diversity is embraced. At Fuller’s we don't just offer jobs, we invite you to celebrate your authentic self. Our four core values – doing things the right way, being part of the family, celebrating individuality and always asking what’s next? – define the essence of who we are.

What we can offer you:

• An exciting variety of career paths: Explore a wide range of roles and career paths across our pubs and hotels.
• Supportive environment: We put people first and strive for a collaborative and trusting atmosphere where everyone is valued.
• Continuous growth: Engage in learning and development programs to fuel your personal and professional growth.
• 25% discount on food and drink, across all our pubs and hotels for you and your friends and family. Increasing to 30% after one year, 35% after three years and 40% after five years.
• A fair share of tips, paid on top of your hourly pay and paid on a weekly basis.
• Discounted hotel stays at hotels in the Fuller’s Family
• Access to ‘My Fuller’s’ – our online benefits platform where you can make savings at 100s of retailers and access discounted gym memberships, cinema tickets and much more.
• Healthcare Cash Plan – after one year with us you will have access to a 24-hour GP service and the ability to claim your money back for dentist and eyecare appointments.
• Full induction and training
• The option to receive up to 35% of your earnings as you earn them with Wagestream. This means you won’t always need to wait until payday.

What we look for in a Supervisor:

• Ability to keep team spirits high and guests happy.
• A hands-on leader with a positive attitude.
• Assist in training and guiding new team members.
• Great communication skills
• Passion for fresh food, great wines, and engaging service.
• Confidently able to open and close the pub independently.
• Comfortable handling customer complaints professionally and finding effective resolutions.
• Proactive in organising and coordinating the team to ensure smooth and efficient shifts.