Supervisor NVQ2 Qualified

Cohens Chemist; Leeds; On-site; GBP 24,000 - 28,000; Full time

Benefits offered by this job

Bonus scheme

Holiday entitlement

Pension

Staff discount

Regulatory training

EAP by BUPA

Job summary

Cohens Chemist is seeking a Branch Supervisor (NVQ 2 qualified) for a 40-hour week at our Pontefract branch. The role covers supervision, counter and dispensing work, and promoting pharmacy services including vaccinations.

The ideal candidate has NVQ Level 2 in Pharmacy Services, strong customer service, and the ability to lead the team in a fast-paced community pharmacy environment.

Qualifications

• NVQ Level 2 or equivalent in Pharmacy Services is essential.
• Experience with counter and dispensing activities; strong customer service skills.

Responsibilities

• Oversee general running of the pharmacy and support the Pharmacist and team.
• Involved in counter and dispensing activities and promote pharmacy services.
• Assist with vaccinations and blood pressure checks; may train to become a vaccinator.
• Provide friendly, knowledgeable customer care and coaching to others.

Skills

Branch supervision

Customer service

People management

Planning

Attention to detail

Communication

Education

NVQ Level 2 in Pharmacy Services

Job description

11624-Branch Supervisor / NVQ 2 Qualified- 40 hours a week Permanent contract

We are looking to recruit a 40-hour Branch Supervisor / NVQ 2 Qualified to work at our 310-branch located within Station Lane Medical Centre, Station Lane, Featherstone, Pontefract, WF7 6JL.

The proposed shift pattern is to work 5 days a week Monday to Friday as follows: 9:00am to 6:00pm (includes a 1-hour unpaid lunch break).

As a Branch Supervisor / NVQ 2 Qualified, you will oversee the general running of the pharmacy by providing support to the Pharmacist and the rest of the team.

NVQ Level 2 or equivalent in Pharmacy Services is essential; skills in planning, attention to detail and working under pressure are all required.

You will be involved in both counter and dispensing activities, and you will support the pharmacy in promoting a wide range of pharmacy services including vaccinations and pharmacy first services. You will also be involved in providing blood pressure checks for eligible patients and training may be available to enable you to become a vaccinator.

Excellent customer service and people skills are imperative for this role as you will be responsible for ensuring that high standards of customer care are provided.

You must be confident to build customer relationships and have the ability to establish their needs. You will be expected to provide friendly advice, while having excellent product knowledge and services. You must also have the drive and enthusiasm to want to coach others to do the same.

The utmost attention to detail is required in this role along with the ability to work under pressure as community pharmacy is a fast paced environment.

Here at Cohens, we are proud to offer each of our team members with great rewards and benefits including:

• Attractive performance-based bonus scheme
• 4 weeks' paid holiday, plus statutory holidays, which increase with service. (pro-rata for part time employees)
• Pension contributions
• Staff discount
• Regulatory training where required
• EAP Provided by BUPA

We are passionate about equal opportunities and welcome a broad diversity of talent to apply.