Supervisor/Manager Part-Time

TN United Kingdom; Worthing; On-site; GBP 20,000 - 30,000; Full time

Job summary

Join a leading high street fashion retailer as a 3rd Keyholder, where you'll play a vital role in driving sales and ensuring customer satisfaction. This position offers a dynamic work environment where team members are encouraged to express their style and develop their skills. You'll assist in managing store operations, providing excellent customer service, and maintaining a vibrant store appearance. With a focus on diversity and inclusion, this opportunity is perfect for those passionate about fashion and retail. If you thrive in a fun, fast-paced environment, this role is for you!

Qualifications

• Minimum 1 year retail experience required.
• Strong reading comprehension and math skills are essential.

Responsibilities

• Support Store Manager in achieving retail targets and driving sales.
• Ensure a fun and enjoyable shopping experience for customers.

Skills

Verbal Communication

Written Communication

Organizational Skills

Customer Service

Basic Computer Skills

Math Skills

Education

Some High School Education

Tools

POS System

Job description

About the Role

As a 3rd Keyholder at Claire's, you will be responsible for:

1. Supporting your Store Manager and Assistant Store Manager with the achievement of retail store targets by driving sales.
2. In the absence of other management, opening and closing the store, and ensuring that the store trades safely and legally during those times.
3. Delivering sales through friendly and efficient customer service.
4. Ensuring our customers have a fun and enjoyable shopping experience.
5. Assisting customers with their queries using your product knowledge.
6. Assisting with processing store deliveries, visual merchandising, stock takes, markdowns, and promotions.
7. Ear piercing (full training provided).
8. Maintaining a presentable and inviting store appearance.

Company Overview

Claire's is a leading high street fashion retailer with over 3,000 stores globally, specializing in fashionable jewelry, accessories, and cosmetics. Our core customers range from children to young women, embracing various styles from feminine and pretty to unique and trendsetting. We foster a fun work environment where team members are encouraged to wear our products and develop their skills.

Qualifications - External

About You

• Some high school education required.
• Minimum 1 year retail experience.
• Excellent verbal and written communication and organizational skills.
• Basic computer skills.
• Understanding of customer service importance.
• Strong reading comprehension and math skills.
• Ability to stand during shifts.
• Ability to maneuver up to 25 lbs regularly and up to 75 lbs occasionally.
• Ability to bend, stoop, reach, climb ladders and step stools for merchandise placement and customer assistance.
• Ability to operate POS system.

Equal Opportunity Statement

Claire's is committed to diversity, equity, and inclusion. We encourage applications from all underrepresented groups, including those with disabilities. We will accommodate applicants' needs upon request throughout the recruitment process. Please inform us of any required accommodations by emailing [contact email].