Supervisor/Manager Part-Time

TN United Kingdom; London; On-site; GBP 20,000 - 30,000; Full time

Job summary

An established industry player is seeking a 3rd Keyholder to join their vibrant team in London. In this role, you will support the management team in achieving retail targets while providing exceptional customer service. You'll be responsible for opening and closing the store, ensuring a safe and enjoyable shopping experience for customers. With a commitment to diversity and inclusion, this company fosters a fun working environment where your growth and development are prioritized. If you're ambitious and eager to learn, this is the perfect opportunity for you!

Qualifications

• Minimum 1 year of retail experience required.
• Strong communication and organizational skills are essential.

Responsibilities

• Support management in achieving retail targets and driving sales.
• Deliver friendly and efficient customer service.

Skills

Verbal communication

Written communication

Organizational skills

Customer service

Basic computer skills

Mathematics comprehension

Education

High school education

Tools

POS systems

Job description

About the Role

As a 3rd Keyholder at Claire's, you will be responsible for:

1. Supporting your Store Manager and Assistant Store Manager in achieving retail store targets by driving sales.
2. Opening and closing the store in the absence of other management, ensuring it trades safely and legally.
3. Delivering sales through friendly and efficient customer service.
4. Ensuring customers have a fun and enjoyable shopping experience.
5. Assisting customers with queries using your product knowledge.
6. Assisting with processing store deliveries, visual merchandising, stock takes, markdowns, and promotions.
7. Receiving full training for ear piercing.
8. Keeping the store presentable and inviting.

Claire's is a leading high street fashion retailer with over 3,000 stores globally, specializing in fashionable jewelry, accessories, and cosmetics. Our core customers range from children to young women, embracing various styles from feminine and pretty to unique and on-trend. We foster a fun working environment where store members are encouraged to wear our products and support your development. We believe in growth and will provide you with the necessary skills if you're committed, ambitious, and eager to learn.

Qualifications - External

About You

• Some high school education required.
• Minimum 1 year of retail experience.
• Excellent verbal and written communication and organizational skills.
• Basic computer skills.
• Understanding of the importance of customer service.
• Strong reading comprehension and understanding of mathematics.
• Ability to stand during scheduled shifts.
• Ability to maneuver up to 25 lbs regularly and up to 75 lbs occasionally.
• Capable of bending, stooping, reaching, climbing ladders, and step stools for merchandise placement and customer assistance.
• Ability to operate POS systems.

Claire's is committed to diversity, equity, and inclusion. We encourage applications from all underrepresented groups, including those with disabilities. We will accommodate applicants' needs throughout the recruitment process upon request. Please inform us of any accommodations required. All information related to accommodations will be handled confidentially. To request accommodations, please email us.