Supervisor/Manager Part-Time

TN United Kingdom; Bracknell; On-site; GBP 20,000 - 30,000; Full time

Job summary

Join a dynamic team as a 3rd Keyholder at a leading high street fashion retailer, where you'll play a vital role in driving sales and providing exceptional customer service. This position offers a unique opportunity to develop your skills in a fun and supportive environment. You'll be responsible for opening and closing the store, ensuring a safe shopping experience, and maintaining a vibrant store appearance. If you're passionate about fashion and eager to grow, this role is perfect for you!

Qualifications

• Minimum 1 year of retail experience required.
• Excellent communication and organizational skills necessary.

Responsibilities

• Support Store Manager in achieving retail targets.
• Deliver friendly customer service and assist with queries.

Skills

Verbal communication

Written communication

Organizational skills

Customer service

Basic computer skills

Math skills

Reading comprehension

Education

High school education

Tools

POS systems

Job description

About the Role

As a 3rd Keyholder at Claire's, you will be responsible for:

1. Supporting your Store Manager and Assistant Store Manager in achieving retail store targets by driving sales.
2. Opening and closing the store in the absence of management, ensuring safe and legal trading.
3. Delivering sales through friendly and efficient customer service.
4. Providing customers with a fun and enjoyable shopping experience.
5. Assisting customers with queries using your product knowledge.
6. Processing store deliveries, visual merchandising, stock takes, markdowns, and promotions.
7. Receiving full training for ear piercing.
8. Maintaining a presentable and inviting store appearance.

About Claire's

We are a leading high street fashion retailer with over 3,000 stores globally, specializing in fashionable jewelry, accessories, and cosmetics. Our core customers range from children to young women, embracing various styles from feminine to trendy.

We foster a fun work environment and encourage store members to wear our products. We are committed to your development; if you're dedicated, ambitious, and eager to learn, we will provide the necessary skills for growth.

Qualifications - External

• Some high school education required.
• Minimum 1 year of retail experience.
• Excellent verbal and written communication and organizational skills.
• Basic computer skills.
• Understanding of customer service importance.
• Strong math skills and reading comprehension.
• Ability to stand during shifts.
• Ability to maneuver up to 25 lbs regularly and up to 75 lbs occasionally.
• Physical ability to bend, stoop, reach, climb ladders, and step stools for merchandise placement and customer assistance.
• Ability to operate POS systems.

Claire's is an equal opportunity employer committed to diversity, equity, and inclusion. We encourage applications from all underrepresented groups, including those with disabilities. We will accommodate needs upon request throughout the recruitment process. Please inform us of any required accommodations via email. Only messages sent for this purpose will be considered.