Supervisor in Parking

Swindon Borough Council; Swindon; On-site; GBP 27,000 - 34,000; Full time

Job summary

Swindon Borough Council is seeking a Senior Supervisor in Parking to lead day-to-day parking and enforcement across the borough. You will manage frontline teams, ensuring safe, accessible streets and high-quality service provision for residents, businesses and visitors.

The role requires substantial supervisory experience in parking, contract/ supplier management, and adherence to legislation and local policies.

Qualifications

• Substantial knowledge and experience in supervising Parking Teams.
• Experience of managing contracts and procuring external suppliers and contractors.
• Ability to conduct site visits across the Borough and attend meetings across and outside the Borough.
• Ensure staff adhere to legislation, local policies, and professional standards.
• Support staff development through coaching, mentoring and training.
• Oversee day-to-day parking enforcement operations and service delivery.
• Flexibility to work some weekends, evenings and occasional public holidays.
• English language fluency as required for customer-facing role.

Responsibilities

• Lead day-to-day parking and enforcement operations across the borough.
• Manage and support frontline teams to ensure safe, accessible streets for residents and visitors.
• Ensure compliance with legislation and local policies in all parking activities.
• Oversee contractor management, procurement and contracts for external services.
• Support staff development through coaching, mentoring and training.
• Attend meetings and conduct site visits as required within the borough.

Skills

Substantial knowledge of Parking Teams

Contract management

Procurement of external suppliers

Site visits across the Borough

Policy and legislation adherence

Staff coaching and development

Parking enforcement operations

Job description

Swindon Borough Council are on an exciting journey to transform service delivery. We want our town to be the best it can be. Our ambitious vision in the new Swindon Plan is supported by realistic transformation programmes, with the people of Swindon at their heart. Because that is who we are doing it for - the communities and businesses that make our town great. As part of the Council, you'll support a friendly local authority making decisions with real impact. It's all for better public services. Better processes. And a better quality of life, for everyone. Join us, and Swindon will be better with you. Your next role We're looking for a Senior Supervisor in Parking to lead our day-to-day parking and enforcement operations. You'll manage and support frontline teams, ensure compliance with legislation and local policies, and play a key role in delivering safe, accessible streets and a high-quality service for residents, businesses, and visitors across the borough.

• Substantial knowledge and experience of supervising Parking Teams
• Experience of managing contracts and of procuring external suppliers and contractors
• Ability to make site visits throughout the Borough and attend meetings across and outside the Borough
• Ensure staff adhere to legislation, local policies, and professional standards
• Support staff development through coaching, mentoring, and training
• Oversee the day-to-day operations of parking enforcement, ensuring efficient and effective service delivery
• Ability to meet the special conditions of recruitment as contained in the attached role profile including the flexibility to work some weekends, evenings and occasional public holidays
• You must be fluent in the English language (as a requirement of Part 7 of the Immigration Act "for the effective performance of a customer-facing role").

Your next package

Please see our offer for more details. As an employee, you will receive a diverse and exciting environment in which to work, encouraging creativity and innovation whilst recognising the need to support ongoing personal development and a flexible work life balance. For Swindon to thrive in the future, we need to lay the foundations now. It's why our regeneration and transformation programmes are already underway. So, you'll be joining us at an exciting time on our journey. We'll look to you to share your knowledge, influence decisions and drive real, positive change. With your contributions, we'll achieve our vision of a prosperous, re-vitalised Swindon together. And you'll be proud to say it was made better with you.

Potential applicants are sometimes put off if they don't meet 100% of the requirements. We think individual experience, skills and passion make all the difference, so if you meet the majority of the criteria, we'd love to hear from you.