Supervisor in Ellesmere Port)

Ad Warrior Ltd; Ellesmere Port; On-site; GBP 18,000 - 19,000; Full time

Benefits offered by this job

Commissions

Annual leave

Product discount

Employee Assistance

Uniform allowance

Job summary

Lacoste is seeking a Supervisor in Ellesmere Port to support store management, coach the team, and drive KPI performance. The role focuses on delivering excellent customer service, maintaining visual standards, and promoting Lacoste values.

The successful candidate will lead by example, foster teamwork, and ensure store performance and customer satisfaction while upholding the brand culture. Competitive pay and benefits are offered.

Qualifications

• Experience in a similar role within the Fashion/Luxury sector.
• Dynamic, team-oriented approach.
• Leadership skills.
• Performance and results-oriented.
• Commitment to Lacoste's values: Play by Daring, Play with Elegance, Play as one Team, Play with Tenacity.
• Honest with a can-do attitude.
• Patience and the desire to help others.
• Knowledge of one or more foreign languages is a plus.

Responsibilities

• Support the Store Management to inspire and coach the team.
• Lead by example to deliver excellence.
• KPI driven and commercially aware of the business performance.
• Embrace high standards of visual excellence.
• Create customer loyalty and stay connected.
• Support, respect, and coach your fellow crocodiles.
• Assure the performance of the store as well as customer satisfaction.
• Promote the culture and values of the company within the team.

Skills

Leadership

Teamwork

Customer service

Merchandising

KPI awareness

Job description

Supervisor

Location: Ellesmere Port

Salary: From £13 - £14 per hour

Vacancy Type: Permanent, Full Time

At the crossroads of fashion and sport, Lacoste creates and liberates movement. Both universal and timeless, the brand transcends cultures and generations, elevating the crocodile as a rallying sign.

An iconic French brand present in nearly 100 countries, Lacoste stands out for its unique know-how in each of its areas of expertise, from garment factory to omnichannel distribution.

At Lacoste, elegance goes beyond style. This elegance guides all of its actions and its social and environmental commitments.

Working at Lacoste is belonging to a community of 8,500 employees on the move to build the future. Committed to making equal opportunities a reality and to revealing potential, the company brings together talents from all walks of life, embracing their differences.

Responsibilities:

• You will support the Store Management to inspire and coach the team
• Lead by example to deliver excellence.
• KPI driven and commercially aware of the business performance
• Embrace high standards of visual excellence
• Create customer loyalty and stay connected
• Support, respect, and coach your fellow crocodiles
• Assure the performance of the store as well as customer satisfaction
• Promote the culture and values of the company within the team

Reward and Benefits:

• Competitive Commissions Scheme
• 28 days annual leave entitlement inclusive of bank holidays
• Up to 65% off Lacoste products
• Employee Assistance Programme
• Uniform Allowance

Profile

A successful candidate will have:

• Experience in a similar role, within the Fashion/Luxury sector
• Dynamic approach, like to work in a team
• Leadership skills
• Performance and results-oriented
• Committed to apply LACOSTE's values (Play by Daring, Play with Elegance, Play as one Team, Play with Tenacity)
• Honest with a can-do attitude
• Patience, with the desire to help others
• Knowledge of one or more foreign language(s) is a plus for this position