Store Supervisor

Lacoste; Dartford; On-site; GBP 35,000 - 42,000; Full time

Benefits offered by this job

Competitive Commissions Scheme

28 days annual leave inclusive of bank

65% off Lacoste products

Employee Assistance Programme

Job summary

Lacoste is seeking a Store Manager to lead a team and drive excellence in a fashion-forward retail environment. The role emphasizes customer service, high visual standards, and strong leadership to inspire staff and deliver strong store performance.

The successful candidate will be KPI-driven, commercially aware, and committed to Lacoste's values, including Play by Daring, Play with Elegance, Play as one Team, and Play with Tenacity.

Qualifications

• Experience in a similar role, within the Fashion/Luxury sector.
• Dynamic approach, like to work in a team.
• Performance and results-oriented.
• Committed to applying LACOSTE's values.

Responsibilities

• You will support the Store Management to inspire and coach the team
• Lead by example to deliver excellence.
• KPI driven and commercially aware of the business performance
• Embrace high standards of visual excellence
• Create customer loyalty and stay connected
• Support, respect, and coach your fellow crocodiles
• Assure the performance of the store as well as customer satisfaction
• Promote the culture and values of the company within the team

Skills

Customer Service

People and Leadership Skills

Job description

At the crossroads of fashion and sport, Lacoste creates and liberates movement. Both universal and timeless, the brand transcends cultures and generations, elevating the crocodile as a rallying sign.

An iconic French brand present in nearly 100 countries, Lacoste stands out for its unique know-how in each of its areas of expertise, from garment factory to omnichannel distribution.

At Lacoste, elegance goes beyond style. This elegance guides all of its actions and its social and environmental commitments.

Working at Lacoste is belonging to a community of 8,500 employees on the move to build the future. Committed to making equal opportunities a reality and to revealing potential, the company brings together talents from all walks of life, embracing their differences.

Responsibilities:

• You will support the Store Management to inspire and coach the team
• Lead by example to deliver excellence.
• KPI driven and commercially aware of the business performance
• Embrace high standards of visual excellence
• Create customer loyalty and stay connected
• Support, respect, and coach your fellow crocodiles
• Assure the performance of the store as well as customer satisfaction
• Promote the culture and values of the company within the team

Reward and Benefits:

• Competitive Commissions Scheme
• 28 days annual leave entitlement inclusive of bank holidays
• Up to 65% off Lacoste products
• Employee Assistance Programme

Profile

A successful candidate will have:

• Experience in a similar role, within the Fashion/Luxury sector
• Dynamic approach, like to work in a team
• Performance and results-oriented
• Committed to apply LACOSTE's values (Play by Daring, Play with Elegance, Play as one Team, Play with Tenacity)
• Honest with a can-do attitude
• Patience, with the desire to help others
• Knowledge of one or more foreign language(s) is a plus for this position

Skills

• Customer Service
• People and Leadership Skills

Equal opportunities

At Lacoste, we are committed to making equal opportunities a reality. Inherited from our unique vision of fashion-sport, equal opportunities move us forward and our recruitment methods follow this commitment by focusing on skills and embracing all types of talents. We commit to fostering a diverse and inclusive environment where elegance goes beyond style and where each of us is given the chance to fulfil our greatest potential.