Supervisor - Health Records

NHS National Services Scotland; Glasgow; On-site; GBP 25,000 - 35,000; Part time

Job summary

NHS Greater Glasgow and Clyde is seeking a Health Records Service Coordinator to oversee operations at Glasgow Royal Infirmary. The role involves supervising staff, managing workloads, and ensuring efficient service delivery. Candidates should possess relevant supervisory qualifications and strong communication skills, with a commitment to diversity and inclusion.

Qualifications

• Supervisory accreditation or significant relevant experience required.
• Extensive experience with Patient Management System is desirable.

Responsibilities

• Coordinate Health Records Service for patients, GPs, and staff.
• Supervise Health Records staff and manage workloads.
• Handle difficult situations with patients or relatives.

Skills

Effective communication

Computer literacy

Internet skills

Initiative

Education

Institute of Health Records and Information Management Supervisory Accreditation

Certificate of Health Records and Information Management

Tools

Patient Management System (PMS)

Job description

About NHS Greater Glasgow and Clyde

NHS Greater Glasgow and Clyde is one of the largest healthcare systems in the UK, employing around 40,000 staff across various clinical and non-clinical roles. We provide acute hospital, primary, community, and mental health services to a population of over 1.15 million, extending to 2.2 million with regional and national services.

Shift Patterns

• Post 1: Saturday & Sunday Nightshift, 16 hours per week, 23:00-08:00, 60
• Post 2: Thursday & Friday, 15:30-23:00, 30 hours, 16 hours fortnightly

Note: Salary is pro-rata for part-time hours.

Job Responsibilities

The post involves coordinating an efficient Health Records Service for patients, GPs, and hospital staff, ensuring workload prioritization daily. Responsibilities include supervising Health Records staff, managing workloads, approving leave, organizing cover, maintaining workflow, and meeting targets and deadlines. The role may involve handling difficult situations with patients or relatives, with escalation to senior staff when necessary.

Qualifications and Skills

• Institute of Health Records and Information Management Supervisory Accreditation, Certificate of Health Records and Information Management, or significant relevant experience.
• Effective communication, computer literacy, internet skills, and initiative.
• Extensive experience with the Patient Management System (PMS) is desirable.

Additional Information

This is a GGC-wide position, initially based at Glasgow Royal Infirmary, with potential relocation to other sites.

Contact and Application Details

Informal enquiries: Ann Bell, Senior Supervisor, 0141-414-6593, [e-mail]

Applications should be completed promptly as the post may close early due to high response. For further contact details, refer to the Candidate Information Packs.

Inclusivity and Additional Policies

NHS Greater Glasgow and Clyde promotes diversity and inclusion and is committed to being a Forces Friendly Employer under the Armed Forces Covenant. We value military skills and experience in our recruitment process.

Application Integrity

Applicants must submit authentic responses to all questions. The use of AI or third-party tools to generate or significantly modify responses is discouraged and may lead to application withdrawal.

Support

For portal or login issues, contact the Jobtrain support hub.