Supervisor (Full Time)

Trading Post – Eastbourne; Eastbourne; On-site; GBP 21,000 - 26,000; Full time

Benefits offered by this job

Discounted meals

Free coffee on duty

50% employee discount on food and cafe

Retail discount on in-house blends

Discount at Beachfront Leisurevenues

Mental health support

Financial advice

Career progression

Company pension

Job summary

Trading Post Coffee Roasters in Eastbourne is seeking a motivated Supervisor to help run a high-volume coffee house and support the management team in delivering an outstanding guest experience.

You'll lead by example, drive hospitality, and coach front-of-house and back-of-house teams while upholding our standards. Applicants should show leadership, reliability, and a passion for coffee culture.

Qualifications

• Strong leadership abilities.
• Excellent communication with team and guests.
• Ability to solve problems and remain composed under pressure.
• Proactive team-player who leads by example.

Responsibilities

• Support the management team in the running of a high-volume and fast-paced coffee house
• Embody and possess a full understanding of the Trading Post hospitality standards and key points of service
• Consistently deliver great hospitality with huge personality within the hospitality standards framework
• Actively support a busy front-of-house team and engage and communicate effectively with an equally busy back-of-house team
• Support in the development of front-of-house team members and deliver training where required
• Support in the recruitment and onboarding of new team members into your Coffee House
• Be the face of positivity and motivate all team members to deliver their best selves at all times
• Display a smart and professional appearance, always striving to represent Trading Post Coffee Roasters in a positive way

Skills

Leadership

Communication

Problem solving

Team player

Time management

Prioritisation

Job description

At Trading Post Coffee Roasters, coffee is at the heart of everything we do. As an independent, specialty coffee company, we're passionate about sourcing, roasting and serving exceptional coffee whilst creating memorable experiences for every guest. We believe great coffee starts with great people, which is why we invest in developing our teams through training, coaching and genuine opportunities to grow. If you're passionate about specialty coffee, enjoy working in a fast-paced environment and take pride in your craft, we'd love to hear from you.

Why join us?

• Discounted meals and free coffee on duty
• Company-wide employee discount of 50% onfood and coffee
• Retail discount on our in-house coffeeblends and single origins
• Employee discount at all Beachfront Leisurevenues
• Free access to mental health advice
• Free access to financial advice
• Employee progression plans
• Company pension scheme

We are looking for the next generation ofmanagers who are passionate about the hospitality industry, coffee culture, andprogressing their career, to join our team. As a Supervisor we expect you tohelp run your Coffee House on a day-to-day basis and support the managementteam to deliver an amazing guest experience every time, to exceed targets, andengage your team to meet their goals. In return we will invest time and energytowards helping you push your career to the next stage, whatever that looks likefor you.

Our superstar Supervisors demonstrate a'we're all in this together' attitude and confidence in leading thefront-of-house team with passion and energy. You must drive hospitality andsales whilst engaging your team to be passionate, reliable, outgoing, universaland dutiful. Some previous experience as a Supervisor would be beneficial,especially in a busy environment with a diverse team.

What You Can Expect Your Responsibilities toBe

Support the management team in the runningof a high-volume and fast-paced coffee house

Embody and possess a full understanding ofthe Trading Post hospitality standards and key points of service

Consistently deliver great hospitality withhuge personality within the hospitality standards framework

Actively support a busy front-of-house teamand engage and communicate effectively with an equally busy back-of-house team

Support in the development of front-of-houseteam members and deliver training where required

Support in the recruitment and onboarding ofnew team members into your Coffee House

Be the face of positivity and motivate allteam members to deliver their best selves at all times

Display a smart and professional appearance,always striving to represent Trading Post Coffee Roasters in a positive way

The Skills We are Looking For

Strong leadership skills

The drive for continuous development andimprovement

Excellent communication skills to enableeffective dialogue with team members and guests

Ability to use initiative to problem solveand work well under pressure

Dedicated team-player, leading by examplewith an 'all in this together' attitude and always striving for excellence

Excellent time-management and prioritisationskills

If this sounds like you then we'd love tohear from you. Please submit a copy of your CV alongside your application.

Only those eligible to work in the UK orhave a valid UK work permit/visa will be considered for this position.

Trading Post Coffee Roasters is an equalopportunities employer. We celebrate diversity and are committed to creating aninclusive environment for all candidates and employees.