Supervisor Day

North Northamptonshire Council; Great Oakley; Hybrid; GBP 25,000 - 35,000; Full time

Benefits offered by this job

Employee Assistance Programme

Employee Benefits Scheme

Wellbeing support

HMRC travel rates

Employee Network Groups

Job summary

North Northamptonshire Council is seeking a care supervisor to prioritise team workloads and oversee safeguarding, medication administration and care planning. You will support customers to maintain independent living, while ensuring health, safety and welfare standards are met.

The role requires DBS clearance, relevant health or care experience, and strong communication skills. Hybrid working and a comprehensive benefits package are offered to support work-life balance.

Qualifications

• Essential DBS check and GCSEs in English and Maths.
• NVQ/QCF Level 2 in Social Care required.
• Proven health or care experience preferred.
• Strong communication and crisis management skills.
• Commitment to equal opportunities and diversity.

Responsibilities

• Prioritise and direct workload of team members in line with policies.
• Provide practical and emotional support to customers to maintain independent living.
• Assist with activities, hygiene routines and medication as directed in care plans.
• Supervise and appraise a team of staff and identify training needs.
• Maintain accurate audit/record keeping: safeguarding forms, incident forms, case notes.
• Carry out admin tasks to support reviews and care plan updates.
• Promote health and safety for customers and staff in line with policies.

Skills

Communication skills

Interpersonal skills

Problem solving

Flexibility

Education

DBS Check (Enhanced)

GCSE English & Maths

NVQ/QCF Level 2 in Social Care

Job description

Prioritise and direct the workload of team members accordingly, ensuring any issues are dealt with as they arise, and the health safety and welfare of customers and employees are responded to in line with agreed policies and procedure. With reference to the individual's care plan provide practical and emotional support to customers to help them maintain independent living. In appropriate cases: Assist customers to carry out activities, hygiene routines and manage medication as directed within their care plans to help maintain health and wellbeing. Assist customers to undertake practical tasks to help maintain their physical wellbeing. Undertake supervisor responsibilities on behalf of the service for ordering, monitoring and administering medication to customers, ensuring prescribed drugs are used appropriately and safely in line with relevant policies and procedures. Providing and recording information to help amend and update care plans so that changes in customers' needs can be supported appropriately. Ensure that all administrative tasks relating to the job are carried out in an effective and timely manner for accurate audit and record keeping and accordingly to contribute to reviews. E.g. safeguarding forms, accident incident forms and case notes. Supervise and appraise a team of staff, identifying training requirements and continued professional development to enable staff to operate more effectively within standards and guidelines. Demonstrate awareness/understanding of equal opportunities and other people's behavioural, physical, social and welfare needs. Ensure that reasonable care is taken at all times for the health, safety and welfare of yourself and other persons, and comply with the policies and procedures relating to health and safety within the company. Carry out any other duties which fall within the broad spirit, scope and purpose of this job description and which are commensurate with the grade of the post. This job description reflects the major tasks to be carried out by the post holder and identifies a level of responsibility at which they will be required to work. In the interests of effective working, the major tasks may be reviewed from time to time to reflect changing needs and circumstances. Such reviews and any consequential changes will be carried out in consultation with the post holder.

• Assist customers to carry out activities, hygiene routines and manage medication as directed within their care plans to help maintain health and wellbeing.
• Assist customers to undertake practical tasks to help maintain their physical wellbeing.

Our values define who we are and how we operate, by forming the foundation for how we interact with our customers, colleagues and provide our services. They are also at the forefront of our decision making and delivery and are: Customer-focused Respectful Efficient Supportive Trustworthy Our key commitments help ensure that the priorities we make, now and in the future, maintain the necessary breadth of focus in those areas that we believe matter most.

• Essential qualifications include an enhanced Disclosure and Barring Service check, GCSE grade 'C' or equivalent in English and Maths, and NVQ/QCF Level 2 in Social Care.
• Proven experience in health or care work is required, with a preference for experience in care settings.
• Strong communication and interpersonal skills are necessary for effective customer interaction and crisis management.
• Candidates should demonstrate problem-solving abilities, flexibility, and the capacity to meet physical job demands.
• Understanding of equal opportunities and diversity in social care is essential.
• We provide a range of great benefits such as an Employee Assistance Programme, an Employee Benefits Scheme, wellbeing support, travel rates at HMRC rates, as well as supporting a range of active Employee Network Groups.
• The role requires flexibility in working hours, including early mornings, late evenings, weekends, and nights.

Unfortunately we are unable to provide sponsorship, as a NNC employer.

Our benefits Here at North Northamptonshire Council, we're transforming for the better, using all our creativity and imagination to create the best life for our local people. You'll find that we have a wide range of careers that may be more surprising than you think!

Why choose us?

We offer a vibrant working environment with:

• a competitive salary
• a pension scheme, where we pay a significant contribution on top of your contribution. It provides life cover and ill-health protection.
• lots of opportunities to develop your skills, knowledge and potential in a large unitary council
• generous leave entitlement (28 days, rising to 33 days) and bank holidays, plus the option to buy up to an extra 10 days
• hybrid and flexible working arrangements, where practicable for service needs to help you with a healthy work-life balance.