Supervisor - Conference & Banqueting

Old Course Hotel, Golf Resort & Spa; ST Andrews; On-site; GBP 29,000; Full time

Job summary

An established industry player in the hospitality sector is seeking a Conference and Banqueting Supervisor to join their dynamic Food and Beverage management team. This role is pivotal in ensuring exceptional service and guest experiences across various event spaces. With a focus on leadership, innovation, and collaboration, you'll train and develop a dedicated team while managing all aspects of conference and banqueting functions. The position offers a competitive salary, numerous benefits, and the chance to be part of a renowned resort known for its commitment to excellence and guest satisfaction.

Benefits

Company Pension

Free Onsite Parking

Meals on Duty

24/7 Employee Support

Free Fitness Access

Qualifications

• Proven experience in a similar role within a luxury hotel or high-end event space.
• Strong leadership and organizational skills with the ability to motivate a team.

Responsibilities

• Leading, training, and developing the C&B team to deliver outstanding service.
• Collaborating with clients and event coordinators for seamless event execution.

Skills

Leadership

Organizational Skills

Interpersonal Skills

Attention to Detail

Commercial Acumen

Education

Experience in luxury hotel or high-end event space

Job description

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About Us

At the heart of the world’s greatest golfing destination, the Old Course Hotel, Golf Resort & Spa is an AA 5 Red star, award-winning resort centered around active wellbeing and indulgent experiences.

Part of Kohler Company, the Old Course Hotel, Golf Resort & Spa is a privately owned resort, proud of delivering personalized guest experiences to create lasting memories. We host a variety of events, from weddings and conferences to grand balls and global summits.

Why Join Our Team?

We have an exciting opportunity within our Food and Beverage management team for a Conference and Banqueting Supervisor. If you are passionate about delivering exceptional service and leading a team, we would love to hear from you!

As the Conference and Banqueting Supervisor, you'll support the Conference and Banqueting Manager in delivering 5-star guest experiences across our hotel's event spaces, from intimate gatherings in our Boardroom to large events in the Hall of Champions accommodating up to 600 guests.

Enjoy a competitive salary, company pension, free onsite parking, meals on duty, 24/7 employee support, and free fitness access, along with opportunities to experience the luxury of the Old Course Hotel firsthand.

About The Role

Reporting to the Conference and Banqueting Manager, you will be part of the Food and Beverage operational management team, responsible for guest experience and service excellence across all conference and banqueting areas.

Your responsibilities will include:

1. Leading, training, and developing the C&B team to deliver outstanding service.
2. Supporting all C&B functions, including planning, execution, and post-event debriefs.
3. Collaborating with clients and event coordinators for seamless event execution.
4. Ensuring C&B spaces are set up to brand standards and event specifications.
5. Driving innovation in C&B offerings to create memorable guest experiences.

Qualifications and Experience:

• Proven experience in a similar role within a luxury hotel or high-end event space.
• Strong leadership and organizational skills with the ability to motivate a team.
• Experience in people management.
• Exceptional attention to detail and a passion for top-tier service.
• Excellent communication and interpersonal skills.
• Strong commercial acumen.
• Flexibility to work evenings, weekends, and holidays as required.
• Right to work in the UK (Essential).

Hours and Benefits

Permanent, 40 hours over 5/7 days. Salary: £28,108.08. Benefits include competitive salary, contractual benefits, and more details upon application.

Additional Information

The Old Course Hotel, Golf Resort & Spa is an equal opportunities employer, committed to non-discrimination on protected grounds.