Housekeeping Supervisor

Accor Hotels; ST Andrews; On-site; GBP 25,000 - 35,000; Full time

Job summary

Accor Hotels seeks a Housekeeping Supervisor to enhance guest experiences in their luxury hotel in St Andrews. The role involves managing a team of Room Attendants, ensuring high cleanliness standards, and providing personalized service to guests. The ideal candidate will have a warm personality and excellent organizational skills.

Benefits

Competitive salary

Staff shuttle service to/from St Andrews

Complimentary staff canteen

50% off dining in Food and Beverage outlets

Employee rates for Spa treatments and green fees

Access to gym and pool services

Growth opportunities

On-the-job training

Regular social events

Qualifications

• Previous housekeeping experience is an asset.
• Ability to anticipate and focus attention on guest needs.
• Excellent organizational skills and time management.

Responsibilities

• Supervising Room Attendants to achieve high cleanliness standards.
• Coaching Room Attendants and providing feedback.
• Inspecting guest rooms for cleanliness and presentation.

Skills

Attention to detail

Communication skills

Organizational skills

Job description

Company Description

Fairmont St. Andrews encapsulates luxury and this experience begins and ends with our colleagues. Fairmont St Andrews is one of Scotland’s most iconic 5-star luxury hotels and resorts in the home of golf.

Our 213-bedroom property is located on the outskirts of St Andrews, boasting 2 championship golf courses and an award-winning spa and leisure facility. With multiple food and beverage venues on site, including our two AA Rosette Restaurant, St Andrews Clubhouse & Grill - serving the finest Scottish steak and seafood, we are able to offer our guests a world class experience for dining and leisure activities, right here on property.

Within 20 minutes from Leuchars Railway station and 35 minutes from Dundee, we are an easy commute from numerous Scottish destinations.

Job Description

Job Title:Housekeeping Supervisor

Location: St Andrews, Fife

Contract: Full-time, Permanent

Our absolute focus is delivering a personalised, luxury experience to all guests, building relationships and anticipating their every need. As Housekeeping Supervisor you willassist the Executive Housekeeper with the day-to-day running of the Housekeeping department.

As Housekeeping Supervisor, you will you will take ownership of guest rooms, ensuring that our guests are provided with a clean, comfortable space, and be a part of creating a memorable experience for them.

A little bit about what you will be doing:

• Supervising a large team of Room Attendants to achieve our high standards of cleanliness and luxury
• Deliver daily briefings with the Room Attendant team, highlighting VIP's and setting daily initiatives
• Enhance your attention to detail, to help drive cleanliness and presentationresults
• Develop your communication skills and liaise with other departments in the hotel, helping to deliver smooth service to all guests
• Inspect guest rooms, with a focus in providing unique and magic moments for our guests
• Coaching Room Attendants throughout the daily operation, providing feedback to enhance quality of their work

Qualifications

• Warm and caring personality; previous housekeeping experience is an asset
• Ability to anticipate and focus attention on guest needs, being professional and welcoming
• Excellent organizational skills and time management

Additional Information

• Competitive salary
• Staff shuttle service to/from St Andrews
• Complimentary staff canteen
• 50% off dining in our Food and Beverage outlets
• Employee rates for Spa treatments and green fees
• Access to gym and pool services
• Growth opportunities
• On-the-job training
• Regular social events