Field Supervisor

Home Instead Senior Care; Livingston; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading home care provider is seeking a Field Care Supervisor to manage a team and ensure high-quality support for clients. This full-time role involves overseeing staff, coordinating schedules, and is pivotal in maintaining service standards. Candidates must have a Level 3 NVQ in Health and Social Care and a passion for caring.

Benefits

Company Pension

Employee Discounts

Training & Development Opportunities

Health & Wellbeing Programme

Discounted Gym Membership

Performance-related bonuses

Qualifications

• Experience in the care sector delivering personal care services.
• Supervisory role involving MAR sheets and medication.
• Organised and flexible to meet business needs.

Responsibilities

• Oversee and support a team of Care Assistants.
• Coordinate client and staff schedules.
• Conduct staff supervisions and support visits.

Skills

Communication

Building Rapport

IT Skills

Problem Solving

Resilience

Education

Level 3 NVQ in Health and Social Care or equivalent

Tools

Microsoft Office

Google Suite

Job description

Company Description

Home Instead West Lothian is looking for Field Care Supervisors to help deliver the highest quality of care and support to our clients.

In this role, you will:

• Oversee and support a team of Care Assistants
• Coordinate client and staff schedules
• Assess and review clients’ care
• Build and maintain positive relationships with both clients and carers to ensure our high standards of care are consistently met

Job Description

This is a full-time role (40 hours per week), requiring flexibility, including working alternate weekends. You will also be required to participate in an on-call rota. The role involves a balance of community-based work and office-based responsibilities, shared with the wider team.

Please note: A full UK driving licence and access to your own vehicle are essential, as the role involves travel throughout West Lothian to visit clients and support care staff.

Benefits

• Company Pension
• Employee Discounts
• Employee Mentoring Programme
• Free or Subsidised Travel
• Health & Wellbeing Programme
• Discounted Gym Membership
• Performance-related bonuses
• Referral Programme
• Ongoing Training & Development Opportunities

Key Responsibilities

• Conduct staff supervisions, support visits and competency checks.
• Understand, build, and maintain effective and efficient schedules/rotas around our clients and Care Professionals.
• Develop excellent relationships with both clients and Care Professionals so both can enjoy positive experiences.
• Support care consultations, service reviews and client quality assurance activities.
• Participate in on-call duties as required.
• Complete client care visits as and when needed, in line with operational requirements.

Qualifications

• Level 3 NVQ in Health and Social Care or equivalent
• Experience in the care sector delivering a wide range of personal care services.
• Experience of working with MAR sheets (eMar) and medication in a supervisory role.
• Highly resilient and positive, with excellent communication skills and the ability to build rapport quickly.
• Good working knowledge of IT systems with experience of Microsoft Office or Google Suite and virtual communication platforms with the aptitude to learn and adopt new technologies and software where appropriate.
• Must have full driving license and means of transport to visit clients.
• Be organised and flexible to meet the needs of the business.

Additional Information

If you have a passion for caring and the motivation to help us achieve our ambitions, we would love to hear from you.

We encourage applications from all sections of the community as we want to reflect the neighbourhoods in which we work. Home Insteadis committed to safeguarding and promoting the welfare of adults and expects all staff to share this commitment.This role is subject to a Criminal Records check.