Supervisor - Chippenham

Young's; Chippenham; On-site; GBP 23,000 - 29,000; Full time

Benefits offered by this job

Free meals

Weekly pay

28 days holiday

Staff discount 20%

Overnight stay discount 30%

Share Save Scheme

Company Pension Scheme

Career pathway & Apprenticeships

Job summary

You will join Young's at The White Hart in Ford, Wiltshire, as a Supervisor helping to deliver memorable guest experiences. You will lead shifts, train the team and ensure staff have the knowledge to delight guests in a dog-friendly pub with bedrooms nearby.

We offer ongoing development, weekly pay, 28 days holiday, and great staff benefits including discounts on meals and overnight stays. This role is based on-site with opportunities to grow within the Young's family.

Qualifications

• Experience in hospitality and guest-facing roles.
• Ability to lead shifts safely and manage staff.

Responsibilities

• Lead shifts as a responsible key holder.
• Train team to ensure knowledge to delight customers.
• Deliver excellent customer service and build rapport with guests.
• Support ongoing development and training for staff.

Skills

Customer service

Team leadership

Training colleagues

Shift management

Job description

As the successful Supervisor you will have a passion to deliver exceptional customer service every time and be able to build rapport with our customers and our team to continue the success of our pub. You will be passionate about training our team to ensure they have the knowledge needed to delight our customers and also be a responsible key holder to be able to lead shifts safely and effectively. You will also be someone who is committed to their career in hospitality and we can offer ongoing development to support you as you grow and succeed with us.

Situated within easy reach of the 'prettiest village in England' Castle Combe, is a must visit, a living antique, adrift in the Wiltshire countryside, just a 5-minute drive or follow one of the many picture-post-card hiking trails or nature walks. We're dog friendly too so no need to leave anyone behind this holiday. You and your four-legged friends can explore the beauty of the area together. Above and beside our delightful pub, a hidden gem awaits: 11 uniquely loveable bedrooms, each offering an irresistible blend of charm, tradition and thoughtful details. These rooms are more than just accommodations; they are cosy retreats. Whether you're seeking a cosy corner for a quiet drink, a hearty meal by the fireside, or a restful night's sleep in one of our beautifully crafted rooms, the White Hart in Ford promises an unforgettable experience.

• Access to our Career Pathway, Apprenticeships and training and development courses
• Free Meals
• Weekly pay
• 28 days holiday per year
• 20% discount in all Young's Pubs and 30% discount on overnight stays in our Pubs with Rooms
• Share Save Scheme
• Company Pension Scheme