Supervisor / Barista

WSH Group; Redhill; On-site; GBP 12,000 - 17,000; Full time

Benefits offered by this job

Training & development

Apprenticeships

Pension & life insurance

Perkbox discounts

Employee assistance program

Cycle to work

Job summary

BaxterStorey is hiring a Barista/Supervisor in Redhill, United Kingdom. You will craft espresso drinks, deliver exceptional customer experiences, and help run daily bar operations in a busy venue.

The role emphasizes teamwork, training, and a strong balance between service and quality. We offer development opportunities and a welcoming, inclusive environment.

Qualifications

• Experience in coffee prep and espresso beverage craft.
• Strong customer service with a friendly demeanor.
• Excellent attention to detail in a fast-paced setting.
• Basic math and cash-handling accuracy.
• Knowledge of beans, roasts, and brewing methods preferred.
• Food safety awareness and clean work environment.
• High school diploma or equivalent.
• Barista experience preferred but not required.
• Food handling certification is a plus.
• Ability to work flexible hours, including weekends/holidays.
• Stamina to stand for extended periods and lift up to 25 lbs

Responsibilities

• Prepare and serve espresso-based beverages using quality ingredients.
• Operate and maintain espresso machines, grinders, and brewing gear.
• Provide friendly, efficient service and take orders with a smile.
• Handle cash transactions accurately and operate POS systems.
• Educate customers on coffee origins, roasts, and flavors.
• Keep a clean, organized work area adhering to safety standards.
• Monitor stock levels and assist with restocking as needed.
• Create latte art to enhance presentation.
• Collaborate with team to ensure smooth peak-hour operations.
• Assist in overseeing day-to-day functions and learn for growth

Skills

Customer service

Attention to detail

Cash handling

Flexibility

Endurance

Education

High school diploma or equivalent

Food handling certification

Tools

Espresso machines

Coffee grinders

POS systems

Job description

• Bespoke training and development opportunities
• Apprenticeships opportunities for all experience levels
• Apprenticeships opportunities for all experience levels
• Pension and life insurance
• Discounts available on our Perkbox app; high street shops, holidays & cinema
• Access to employee assistance programme
• Cycle to work scheme

Do you speak the language of coffee with passion, love and energy? Do you deliver joy and exemplary service with every cup? We believe that every interaction is an opportunity to create a lasting impression, and we’re looking for aSupervisor / Baristawho strives to exceed expectations at every turn. As a trailblazer in the hospitality industry, we are excited to open our doors to individuals who share our passion for delivering exceptional experiences and creating unforgettable moments.

At BaxterStorey, we believe that it is our people that set us apart, that’s why as a member of our team, you will be supported in an inclusive environment that encourages growth and celebrates diversity. We will invest in your development with ongoing training, to ensure that you have the skills and knowledge to thrive in your role, and we guarantee a good work-life balance, because we believe that people excel when they are given the space to take care of themselves.

If you are aSupervisor or Baristawho thrives on delivering extraordinary experiences and loves to be part of a harmonious and collaborative team, we would love to hear from you!

Job Description

Baxterstorey is seeking a friendly and customer-focused Barista to join our team in Redhill, United Kingdom. As a Barista / Supervisor, you will be responsible for crafting delicious coffee beverages and providing an exceptional customer experience in a fast-paced environment.

• Prepare and serve a variety of coffee drinks, including espresso-based beverages, using high-quality ingredients and proper techniques
• Operate and maintain espresso machines, coffee grinders, and other brewing equipment
• Provide friendly and efficient customer service, greeting customers and taking orders with a smile
• Handle cash transactions accurately and operate point-of-sale systems
• Educate customers about our coffee products, including bean origins and flavor profiles
• Maintain a clean and organized work area, adhering to food safety and hygiene standards
• Monitor inventory levels and assist with restocking supplies as needed
• Create visually appealing latte art to enhance the customer experience
• Work collaboratively with team members to ensure smooth operations during peak hours
• Assist in overseeing all day to day functions
• Willing to learn and develop for your next move

Qualifications

• Proven experience in coffee preparation techniques and ability to craft high-quality espresso-based beverages
• Strong customer service skills with a friendly and approachable demeanor
• Excellent attention to detail and ability to work efficiently in a fast-paced environment
• Basic math skills and accuracy in cash handling
• Knowledge of different coffee beans, roasts, and brewing methods preferred
• Food safety awareness and commitment to maintaining a clean work environment
• High school diploma or equivalent
• Previous barista experience preferred but not required
• Food handling certification is a plus
• Ability to work flexible hours, including weekends and holidays
• Physical stamina to stand for extended periods and lift up to 25 pounds

Additional Information

For almost 20 years, for every client, in every location (whether that’s an office, stadium, cathedral or university), we have created beautiful spaces, exciting menus and friendly teams, so that each and every customer can have the hospitality experience they deserve.

We need the brightest and the best to join us to make this all possible. We will support you to create your hospitality legacy and build a career that you are proud of.

Our drive and belief in our people, means that we always strive to supercharge our team’s careers. ‘Better’ is a daily habit that sits deep within our DNA, meaning learning will be front and centre of your experience working with us.

Join us, and be part of the food revolution!

BaxterStorey Values:

ALWAYS VISIONARY

We strive for better, we never settle, never compromise, never follow. We lead the way, blazing our own trail.

WHOLEHEARTEDLY POSITIVE

We are up-beat, motivating and inspiring. Our love for what we do radiates through our food, and is amplified by our people.

CREATIVELY COLLABORATIVE

We embrace our differences to push creativity and we work together to be better.

FOREVER CONSCIOUS

We work together as a team to lead by example, protecting the planet and supporting local communities.

We are proud to be an inclusive employer and welcome applications from candidates of all backgrounds. We celebrate individuality and are committed to creating an inclusive environment for all employees. We encourage applications from people of all ages, abilities, gender identities, sexual orientations, races, religions, and socio-economic backgrounds.

BaxterStorey is committed to encouraging equity, diversity, and inclusion (ED&I) among our workforce and aim for our workforce to be truly representative of all sections of society, and for each employee to feel respected and able to give their best. To support our commitment to this we have set ourselves an ambition to ‘set the standard and to be recognised for having the most inclusive culture in hospitality’.

Join us and bring your unique perspective to our team.