Supervisor

ERNEST JONES; Reading; On-site; GBP 21,000 - 26,000; Full time

Benefits offered by this job

Staff discount

Sales incentives

Job summary

Signet Jewelers (H. Samuel & Ernest Jones) is seeking a Store Supervisor for our Reading, UK location. You will inspire the team with exceptional customer service, share in-depth product knowledge, and help drive sales while coaching new staff.

This role offers ongoing training, development, and the chance to progress into management. A passion for jewellery and a proactive, friendly personality are essential.

Qualifications

• Experience in retail or customer service.
• Strong sales ability and communication skills.
• Ambitious and ready for development into a management role.

Responsibilities

• Provide outstanding customer service and product knowledge to customers.
• Support store management and coach new team members to succeed.
• Assist in achieving sales targets and maintaining store standards.

Skills

Retail experience

Customer service

Sales skills

Communication skills

Job description

Supervisor - Permanent - Full Time

Our Supervisors have a special talent for amazing our Customers!

We firmly believe that jewellery retail is all about having great product knowledge. Where do the gems come from in that necklace? How does that watch keep such exact time? Every product we sell has many facets behind it - and our Store Supervisors are the people who bring that product knowledge to life!

You’ll be a role model of amazing customer service for other team members, achieving targets, maximising sales and giving customers the benefit of your product expertise. You’ll also help store management, especially in coaching new team members and help them to settle in, develop their product knowledge and grow their amazing customer retail skills.

Your Background

You’ll have retail or customer service experience, but what really sets you apart is your ability to sell. You’ll have the communication skills, confidence and outgoing personality needed to build rapport with customers and showcase product features. You’ll also be ambitious. Being a Store Supervisor is a stepping stone into your first management role - and with our coaching, training and support, you can develop quickly.

Your rewards

We offer a competitive salary and benefits, including sales incentives and a staff discount. The nature of our business also means you can sometimes work additional hours at times like peak trading periods, Bank Holidays and weekends.

What is also really amazing about Signet are the career development opportunities. If you’ve got potential, we’ll help you fulfil it. We’ve got the training and development programmes in place to really help you make the most of your talent!

Be part of something special!

Signet is the name behind H. Samuel and Ernest Jones. Together, we have more than 270 stores in the UK and Republic of Ireland. But that’s not all, we are part of the world’s largest retailer of diamond jewellery with approximately 2,800 stores. Just imagine where your career could take you.

Signet Jewelers (H. Samuel & Ernest Jones) is an equal opportunity employer committed to diversity and inclusion.

We welcome applications from all sections of the community and are proud to have achieved Disability Confident Committed status (Level 1). All employment is decided on the basis of qualifications, merit and business need.

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