Supervisor

Ernest Jones; Milton; On-site; GBP 18,000 - 22,000; Full time

Benefits offered by this job

Staff discount

Sales incentives

Job summary

Signet Jewelers (H. Samuel & Ernest Jones) is seeking a Store Supervisor on a temporary full-time basis in the UK. You will lead by example in delivering exceptional customer service, driving sales, and sharing product knowledge to help customers find the right pieces.

You will mentor new team members, help them settle in, grow their product knowledge and retail skills, and support management with daily operations and performance coaching.

Qualifications

• Retail or customer service experience is essential.
• Strong communication, confidence and an outgoing personality to build rapport.
• Ambitious mindset with potential to grow into management with coaching support.

Responsibilities

• Serve as a role model for outstanding customer service and help hit sales targets.
• Maximise sales by showcasing product features and benefits to customers.
• Assist store management by coaching new team members and helping them settle in and develop product knowledge.

Skills

Retail sales

Customer service

Communication

Job description

Our Supervisors have a special talent for amazing our Customers!

Supervisor - Temporary - Full Time

We firmly believe that jewellery retail is all about having great product knowledge. Where do the gems come from in that necklace? How does that watch keep such exact time? Every product we sell has many facets behind it - and our Store Supervisors are the people who bring that product knowledge to life!

You’ll be a role model of amazing customer service for other team members, achieving targets, maximising sales and giving customers the benefit of your product expertise. You’ll also help store management, especially in coaching new team members and help them to settle in, develop their product knowledge and grow their amazing customer retail skills.

Your Background

You’ll have retail or customer service experience, but what really sets you apart is your ability to sell. You’ll have the communication skills, confidence and outgoing personality needed to build rapport with customers and showcase product features. You’ll also be ambitious. Being a Store Supervisor is a stepping stone into your first management role - and with our coaching, training and support, you can develop quickly.

What’s next?

When you submit your application, you will be invited to complete a short online assessment.

If successful, you will be asked to complete a short video which gives you the opportunity to tell us a little more about you and why you would like to join us.

Successful applicants will be contacted by the store manager inviting you to the final stage interviews.

We recommend to regularly check your emails to ensure you don't miss any updates with your application.

We offer a competitive salary and benefits, including sales incentives and a staff discount. The nature of our business also means you can sometimes work additional hours at times like peak trading periods, Bank Holidays and weekends.

What is also really amazing about Signet are the career development opportunities. If you've got potential, we'll help you fulfil it. We've got the training and development programmes in place to really help you make the most of your talent!

Signet is the name behind H. Samuel and Ernest Jones. Together, we have more than 270 stores in the UK and Republic of Ireland. But that's not all, we are part of the world's largest retailer of diamond jewellery with approximately 2,800 stores. Just imagine where your career could take you.

Signet Jewelers (H. Samuel & Ernest Jones) is an equal opportunity employer committed to diversity and inclusion.

We welcome applications from all sections of the community and are proud to have achieved Disability Confident Committed status (Level 1). All employment is decided on the basis of qualifications, merit and business need.

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