Supervisor

H Samuel Limited; Staines-upon-Thames; On-site; GBP 10,000 - 14,000; Part time

Benefits offered by this job

Staff discount

Sales incentives

Job summary

H. Samuel Limited is seeking a Part Time Permanent Supervisor to lead by example in customer service and product knowledge. You will help drive sales, coach new team members, and reflect the brand’s unique culture and fashion-conscious dress code.

As the face of Signet, you’ll contribute to a dynamic retail environment, delivering product expertise and supporting store management while enjoying competitive salary and staff discounts.

Qualifications

• Experience in retail or customer service.
• Strong sales ability and confidence to build rapport with customers.
• Clear communication, approachable and outgoing personality.

Responsibilities

• Provide excellent customer service and achieve sales targets.
• Coach and support junior team members and help them settle in.
• Represent the Signet brand with style and professionalism.

Skills

Retail experience

Sales skills

Communication skills

Ambitious

Job description

Permanent Supervisor - Part Time

We firmly believe that jewellery retail is all about having great product knowledge. Where do the gems come from in that necklace? How does that watch keep such exact time? Every product we sell has many facets behind it – and our Store Supervisors are the people who bring that product knowledge to life!

You’ll be a role model of amazing customer service for other team members, achieving targets, maximising sales and giving customers the benefit of your product expertise. You’ll also help store management, especially in coaching new team members and help them to settle in, develop their product knowledge and grow their amazing customer retail skills.

As the face of H. Samuel, we want you to reflect our brand, culture and customers. You certainly won’t find our Store team members suited and booted. Instead, we’re proud of our team’s unique personalities and to showcase this we have a fashion conscious, business casual dress code, which encourages our teams to celebrate their own tattoo’s, piercings and style!

Your Background

You’ll have retail or customer service experience, but what really sets you apart is your ability to sell. You'll have the communication skills, confidence and outgoing personality needed to build rapport with customers and showcase product features. You'll also be ambitious. Being a Store Supervisor is a stepping stone into your first management role - and with our coaching, training and support, you can develop quickly.

We offer a competitive salary and benefits, including sales incentivesand a staff discount. The nature of our business also means you can sometimes work additional hours at times like peak trading periods, Bank Holidays and weekends.

What is also really amazing about Signet are the career development opportunities. If you’ve got potential, we’ll help you fulfil it. We’ve got the training and development programmes in place to really help you make the most of your talent!

Signet is the name behind H. Samuel and Ernest Jones. Together, we have more than 270 stores in the UK and Republic of Ireland. But that’s not all, we are part of the world’s largest retailer of diamond jewellery with approximately 2,800 stores. Just imagine where your career could take you.

Signet Jewelers (H. Samuel & Ernest Jones) is an equal opportunity employer committed to diversity and inclusion.

We welcome applications from all sections of the community and are proud to have achieved Disability Confident Committed status (Level 1). All employment is decided on the basis of qualifications, merit and business need.