Supervisor

Bel & The Dragon; Newbury; Hybrid; GBP 26,000 - 34,000; Full time

Benefits offered by this job

25% discount on food and drink

Discounted hotel stays

Wagestream option to access earnings

Healthcare Cash Plan after a year

Job summary

Bel & The Dragon Kingsclere, part of the Fuller’s family, seeks a Supervisor to lead the team and ensure memorable guest experiences. You will foster a positive atmosphere, train new staff, and help deliver excellent food and service in a welcoming country inn setting.

The role emphasises hands-on leadership, clear communication, and a passion for fresh food and engaging service, with a competitive salary and career growth opportunities.

Qualifications

• Experience leading hospitality teams in pubs or hotels.
• Proven ability to keep team spirits high and guests happy.
• Strong communication and coaching skills.

Responsibilities

• Lead and motivate the front-of-house team to deliver excellent service.
• Assist in training and guiding new team members.
• Maintain high standards of guest experience and service quality.
• Support smooth operations during shifts and communicate effectively.

Skills

Team leadership

Guest satisfaction

Staff training

Communication

Job description

Bel & The Dragon Kingsclere, takes its place within the heart of the village.This Country Inn offers 9 beautiful en-suite bedrooms in addition to an attractive bar, restaurant & terrace.

As part of the Fuller's family, our four core values – doing things the right way, being part of the family, celebrating individuality and always asking what's next? – are at the heart of everything we do.

Here at the Bel & The Dragon, we don't just serve classic food with modern twists and delicious drinks - we create experiences. From the moment you step in, you'll find that we have a lot of fun wile making sure every guest leaves with a smile on their face.

If you're someone who cares about quality, enjoys making people feel at home, and wants to be part of a team that's proud of what it does, we would love to meet you.

Bel & The Dragon Kingsclere, takes its place within the heart of the village. This Country Inn offers nine beautiful en-suite bedrooms in addition to an attractive bar, restaurant & terrace.

What we can offer you:

• An exciting variety of career paths: Explore a wide range of roles and career paths across our pubs and hotels.
• Supportive environment: We put people first and strive for a collaborative and trusting atmosphere where everyone is valued.
• Continuous growth: Engage in learning and development programs to fuel your personal and professional growth.
• 25% discount on food and drink, across all our pubs and hotels for you and your friends and family. Increasing to 30% after one year, 35% after three years and 40% after five years.
• A fair share of tips, paid on top of your hourly pay and paid on a weekly basis.
• Discounted hotel stays at hotels in the Fuller's Family
• Access to 'My Fuller's' - our online benefits platform where you can make savings at 100s of retailers and access discounted gym memberships, cinema tickets and much more.
• Healthcare Cash Plan - after one year with us you will have access to a 24-hour GP service and the ability to claim your money back for dentist and eyecare appointments.
• Full induction and training
• The option to receive up to 35% of your earnings as you earn them with Wagestream. This means you won't always need to wait until payday.

What we look for in a Supervisor:

• Ability to keep team spirits high and guests happy.
• A hands-on leader with a positive attitude.
• Assist in training and guiding new team members.
• Great communication skills
• Passion for fresh food, great wines, and engaging service.

Compensation: Competitive salary