Supervisor

Signet Jewelers Ltd; New Gate; On-site; GBP 21,000 - 27,000; Full time

Benefits offered by this job

Staff discount

Sales incentives

Career development programmes

Job summary

Signet Jewelers Ltd in Preston seeks a Store Supervisor to deliver exceptional customer service, share product knowledge and drive sales. You’ll coach and support team members, helping them settle in and grow their retail skills.

You’ll role model the brand's approach, reflect our fashion-conscious culture, and work with management to achieve targets while offering a warm, engaging shopping experience for every customer.

Qualifications

• Retail or customer service experience.
• Ability to sell.
• Strong communication skills.
• Confidence and outgoing personality to build rapport with customers.
• Ambitious nature.

Responsibilities

• Be a role model of amazing customer service for the team.
• Achieve targets and maximise sales.
• Coach new team members and help them settle in.
• Develop product knowledge and grow retail skills.
• Support store management in daily operations.

Skills

Retail experience

Customer service

Communication skills

Building rapport

Ambitious

Job description

Supervisor

Date Posted: 2026-10-04

Location: Preston, Lancashire, GB, PR1 2

Application Deadline: 2027-01-02 23:00:53.453

Job Overview

Our Supervisors have a special talent for amazing our Customers! Supervisor - Permanent - Full Time

We firmly believe that jewellery retail is all about having great product knowledge. Where do the gems come from in that necklace? How does that watch keep such exact time? Every product we sell has many facets behind it - and our Store Supervisors are the people who bring that product knowledge to life!

You’ll be a role model of amazing customer service for other team members, achieving targets, maximising sales and giving customers the benefit of your product expertise. You’ll also help store management, especially in coaching new team members and helping them settle in, develop their product knowledge and grow their retail skills.

Brand Reflection and Dress Code

As the face of H. Samuel, we want you to reflect our brand, culture and customers. You certainly won't find our Store team members suited and booted. Instead, we're proud of our team's unique personalities. To showcase this, we have a fashion-conscious, business casual dress code, which encourages our teams to celebrate their own tattoos, piercings, and style!

Candidate Background

• Retail or customer service experience
• Ability to sell
• Strong communication skills
• Confidence and outgoing personality to build rapport with customers
• Ambitious nature

Being a Store Supervisor is a stepping stone into your first management role, and with our coaching, training and support, you can develop quickly.

Benefits and Opportunities

• Competitive salary and benefits, including sales incentives and a staff discount
• Opportunities to work additional hours during peak periods, Bank Holidays and weekends
• Career development opportunities with training and development programmes
• Part of Signet Jewelers, with more than 270 stores in the UK and Ireland, and approximately 2,800 stores worldwide

Equal Opportunity Statement

Signet Jewelers (H. Samuel & Ernest Jones) is an equal opportunity employer committed to diversity and inclusion. We welcome applications from all sections of the community and are proud to have achieved Disability Confident Committed status (Level 1). All employment decisions are based on qualifications, merit and business need.