Supervisor

Oxygen; London; On-site; GBP 25,000 - 35,000; Part time

Job summary

Oxygen recherche un Superviseur à temps partiel pour soutenir l'équipe de gestion dans les opérations quotidiennes du parc. Ce rôle critique impliquera l'ouverture et la fermeture du parc, le respect des protocoles de sécurité, et la supervision de l'équipe pour garantir une expérience client exceptionnelle. Un rôle dynamique pour un candidat flexible, fiable, et passionné, qui incarne les valeurs d'Oxygen.

Qualifications

• Compétences en gestion d'équipe et opérationnelles.
• Engagement envers la sécurité et la satisfaction des clients.
• Capacité à former et coacher des membres de l'équipe.

Responsibilities

• Ouvrir et fermer le parc selon les protocoles de sécurité.
• Gérer les opérations quotidiens et garantir la sécurité des invités.
• Former les membres de l'équipe pour atteindre les KPI et standards.

Skills

Flexibilité

Fiabilité

Serviabilité

Conformité

Job description

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The Supervisor will support the management team with keyholder responsibilities to help with the day-to-day running of the park. Your focus will be during peak trade, school holidays, and during events. You will be a pioneer of the Oxygen ActivePlay values and you will champion pride, passion, playing together, and WOW-ness.

You will be flexible, reliable, and focused on standards, service, and compliance. You will be solutions-focused and use constructive questions to seek improvements.

You will work to ensure the park remains safe, clean, and secure for all guests and visitors. Your main responsibilities are to open and close the park, adhere to safety protocols, manage daily operations, and ensure team members are in the right place at the right times. You will train and coach team members to deliver park KPIs and service metrics, highlighting any development needs to the park management team.

The Park Supervisor is a critical role within the park. You will supervise people and procedures, leading by example in all departments. You will be a brand ambassador, ensuring you always deliver Oxygen’s purpose, mission, and values.

This is a part-time contract of minimum 20 hours per week.