Supervisor

Mears; Leeds; On-site; GBP 39,000 - 48,000; Full time

Benefits offered by this job

Company van

Fuel card

Uniform

Pension - 5% employee, 3% employer

25 days annual leave

Job summary

Mears is seeking a skilled Supervisor for a social housing damp and mould contract in Leeds. This leadership role combines office and field work, overseeing reactive repairs and damp & mould activities across occupied homes to ensure safety, compliance, and quality.

A strong focus on resident satisfaction and team coaching is essential. Applicants should have a City & Guilds trade qualification and proven supervisory experience in housing repairs, with a good grasp of health and safety and

Qualifications

• Experience in a Supervisor role within social housing, ideally delivering damp & mould and property condition works.
• Strong knowledge of Health & Safety, compliance, and quality standards within housing repairs.
• Proven ability to lead and manage repairs teams with a damp & mould focus.
• Resident-focused communicator with a practical, solutions-driven approach.

Responsibilities

• Supervise the day-to-day delivery of reactive repairs and damp & mould works across occupied homes.
• Ensure works are completed safely, on time and to agreed quality standards.
• Allocate operatives, subcontractors, and resources to meet KPIs and targets.
• Lead and coach repairs operatives and identify training needs in the team.
• Monitor progress with repairs systems and reports and resolve resident issues promptly.

Education

City & Guilds trade qualification

Job description

Annual salary: up to £43,475.75

Supervisor

Location: Leeds

Full Time Permanent

Salary up to £43,475.75 per annum, plus, company van & fuel card

42.5 hours per week (8-5 Monday- Friday)

\"A desire to make a positive difference wherever we operate has always been at the heart of our business. It was over 30 years ago when we were a small maintenance contractor with a single van; and it still is now we are a truly national company\"

About the role:

We\'re currently seeking a skilled and experienced Supervisor to lead our team as part of a social housing damp and mould contract in Leeds. This is a dynamic, office and field-based leadership role where you\'ll oversee the delivery of reactive repairs and damp & mould works across occupied properties. This is a fantastic opportunity to step into a leadership role with a strong pipeline of work and a growing presence in the area. You\'ll play a key part in ensuring homes are safe, compliant, and ready for residents, making a real impact in the community.

Duties:

• Supervise the day-to-day delivery of responsive repairs and damp & mould works across occupied homes
• Take overall responsibility for supervising damp and mould activity, ensuring works are completed in line with contractual, legislative, and quality standards
• Ensure all repairs are completed safely, on time, and to agreed quality standards
• Carry out regular site visits to monitor repairs and damp & mould works progress, resolve issues, and maintain resident satisfaction
• Inspection of equipment
• Allocate operatives, subcontractors, and resources effectively to meet repairs KPIs and contractual targets
• Plan and manage repairs workloads to minimise disruption to residents
• Ensure full compliance with Health & Safety legislation and company procedures across all repairs and damp & mould activity
• Complete post-inspection quality checks and ensure any remedial actions are fully closed out
• Lead, support, and performance manage repairs operatives, providing day-to-day supervision and coaching
• Identify skills gaps and support training and development within the repairs team, particularly around damp and mould works
• Apply HR policies relating to attendance, conduct, and performance management
• Manage repairs assets including vans, tools, PPE, and van stock
• Monitor materials usage and order supplies to support cost-effective repairs delivery
• Use repairs systems and reports to track performance, productivity, and job completion
• Act as a point of contact for residents, resolving repairs and damp & mould issues professionally and promptly
• Liaise with clients, subcontractors, and suppliers to coordinate repairs delivery
• Support contract mobilisation, audits, and continuous improvement within repairs services
• Assist with cost control, forecasting, and identifying efficiencies within repairs operations
• Provide supervisory cover during absences or periods of peak repairs demand
• Attend toolbox talks, repairs briefings, training, and company meetings
• Ensure all repairs activities reflect company values and a professional service at all times

Role Criteria:

• Experience in a Supervisor role within social housing, ideally delivering damp & mould and property condition works
• Strong knowledge of Health & Safety, compliance, and quality standards within housing repairs
• Relevant City & Guilds (or equivalent) trade qualification
• Full UK driving licence
• Proven ability to lead and manage damp & mould focused repairs teams
• Resident‑focused communicator with a practical, solutions‑driven approach
• Well organised, decisive, and effective in a fast‑paced repairs environment
• Confident working with systems, subcontractors, and internal stakeholders

Benefits we can offer you.

• Company Van, Fuel Card, and Uniform
• Company Sick Pay
• Life Assurance (2x annual salary)
• 5% employee and 3% employer pension contribution with People pension
• 25 days annual leave plus bank holidays
• Family friendly policies including enhanced maternity (14 weeks full pay, 12 weeks half pay and 13 weeks statutory pay), paternity (2 weeks full pay) and adoption leave
• Employee Assistance Programme - free confidential support and counselling available
• Mears Rewards offering discounts and cashback at leading retailers including travel, household items and shopping
• Annual Mears Fun Day - Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work!
• Volunteering leave - up to two days per year to support community initiatives
• Cycle to Work Scheme
• Share save scheme
• Recognition and long service awards
• Buy up to 5 days holiday each year depending on length of service
• Learning and development opportunities
• Career progression opportunities across Mears Group
• Occupational health support
• Green car scheme with Tusker after successful probation period
• Be part of an inclusive workplace with access to a range of colleague networks and support groups focused on diversity, wellbeing and career development. From Disability, Pride (LGBTQ+) and Ethnic Diversity