Supervisor

Morrison Facilities Services Limited; Leeds; On-site; GBP 39,000 - 48,000; Full time

Benefits offered by this job

Company Van

Fuel Card

Pension (5% employee, 3% employer)

25 days annual leave

Life Assurance (2x salary)

Annual leave enhancements & training

Job summary

Mears Group in Leeds is seeking a skilled Supervisor to lead our damp and mould repairs team within social housing. You will oversee reactive repairs across occupied properties, ensuring safety, compliance, and timely completion while maintaining resident satisfaction.

The role combines office and field leadership, with a strong pipeline of work and opportunities to develop your team and processes in a growing regional presence.

Qualifications

• Experience in a Supervisor role within social housing.
• Strong knowledge of Health & Safety, compliance, and quality standards.
• Full UK driving licence.
• Experience leading damp & mould repairs.
• Resident‑focused communicator with a practical approach.

Responsibilities

• Supervise day-to-day delivery of responsive repairs and damp & mould works across occupied homes.
• Ensure works are completed safely, on time, and to quality standards.
• Carry out regular site visits to monitor progress and resident satisfaction.
• Allocate operatives, subcontractors and resources to meet KPIs.
• Lead and develop repairs operatives, providing coaching and support.
• Manage repairs assets including vans, tools and PPE.

Skills

Supervisor experience

Health & Safety

Damp & mould oversight

People leadership

UK driving licence

Education

City & Guilds trade qualification

Job description

Annual salary: up to £43,475.75. Supervisor Location: Leeds Full Time Permanent Salary up to £43,475.75 per annum, plus, company van & fuel card 42.5 hours per week (8-5 Monday- Friday)

"A desire to make a positive difference wherever we operate has always been at the heart of our business. It was over 30 years ago when we were a small maintenance contractor with a single van; and it still is now we are a truly national company"

About the role:

We’re currently seeking a skilled and experienced Supervisor to lead our team as part of a social housing damp and mould contract in Leeds. This is a dynamic, office and field-based leadership role where you’ll oversee the delivery of reactive repairs and damp & mould works across occupied properties. This is a fantastic opportunity to step into a leadership role with a strong pipeline of work and a growing presence in the area. You’ll play a key part in ensuring homes are safe, compliant, and ready for residents, making a real impact in the community.

Duties:

• Supervise the day-to-day delivery of responsive repairs and damp & mould works across occupied homes
• Take overall responsibility for supervising damp and mould activity, ensuring works are completed in line with contractual, legislative, and quality standards
• Ensure all repairs are completed safely, on time, and to agreed quality standards
• Carry out regular site visits to monitor repairs and damp & mould works progress, resolve issues, and maintain resident satisfaction
• Inspection of equipment
• Allocate operatives, subcontractors, and resources effectively to meet repairs KPIs and contractual targets
• Plan and manage repairs workloads to minimise disruption to residents
• Ensure full compliance with Health & Safety legislation and company procedures across all repairs and damp & mould activity
• Complete post-inspection quality checks and ensure any remedial actions are fully closed out
• Lead, support, and performance manage repairs operatives, providing day-to-day supervision and coaching
• Identify skills gaps and support training and development within the repairs team, particularly around damp and mould works
• Apply HR policies relating to attendance, conduct, and performance management
• Manage repairs assets including vans, tools, PPE, and van stock
• Monitor materials usage and order supplies to support cost-effective repairs delivery
• Use repairs systems and reports to track performance, productivity, and job completion
• Act as a point of contact for residents, resolving repairs and damp & mould issues professionally and promptly
• Liaise with clients, subcontractors, and suppliers to coordinate repairs delivery
• Support contract mobilisation, audits, and continuous improvement within repairs services
• Assist with cost control, forecasting, and identifying efficiencies within repairs operations
• Provide supervisory cover during absences or periods of peak repairs demand
• Attend toolbox talks, repairs briefings, training, and company meetings
• Ensure all repairs activities reflect company values and a professional service at all times

Role Criteria:

• Experience in a Supervisor role within social housing, ideally delivering damp & mould and property condition works
• Strong knowledge of Health & Safety, compliance, and quality standards within housing repairs
• Relevant City & Guilds (or equivalent) trade qualification
• Full UK driving licence
• Proven ability to lead and manage damp & mould focused repairs teams
• Resident‑focused communicator with a practical, solutions‑driven approach
• Well organised, decisive, and effective in a fast‑paced repairs environment
• Confident working with systems, subcontractors, and internal stakeholders

Benefits we can offer you.

• Company Van, Fuel Card, and Uniform
• Company Sick Pay
• Life Assurance (2x annual salary)
• 5% employee and 3% employer pension contribution with People pension
• 25 days annual leave plus bank holidays
• Family friendly policies including enhanced maternity (14 weeks full pay, 12 weeks half pay and 13 weeks statutory pay), paternity (2 weeks full pay) and adoption leave
• Employee Assistance Programme - free confidential support and counselling available
• Mears Rewards offering discounts and cashback at leading retailers including travel, household items and shopping
• Annual Mears Fun Day - Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work!
• Volunteering leave – up to two days per year to support community initiatives
• Cycle to Work Scheme
• Share save scheme
• Recognition and long service awards
• Buy up to 5 days holiday each year depending on length of service
• Learning and development opportunities
• Career progression opportunities across Mears Group
• Occupational health support
• Green car scheme with Tusker after successful probation period
• Be part of an inclusive workplace with access to a range of colleague networks and support groups focused on diversity, wellbeing and career development. From Disability, Pride (LGBTQ+) and Ethnic Diversity networks to Women in Leadership, the Women Operative Support Group, Women's Health, Men's Mental Health and Armed Forces communities, these groups provide opportunities for support, connection and professional development across our diverse workforce.

All our roles require candidates to have the entitlement to work within the UK, Mears does not currently offer visa sponsorship. To drive a Mears vehicle, you must be aged over 21 have held your licence over 3 months and have less than 9 points. Candidates should be aware that all our roles are subject to relevant Background, Identity & Security checks before commencement of employment.

At Mears Group, we are committed to fostering a diverse and inclusive environment where everyone can thrive, we are a Disability Confident employer, valuing individuality and ensuring equal opportunities for all. We proudly support the Armed Forces Covenant and are honoured to have achieved the Gold Award in the Defence Employer Recognition Scheme (ERS) to coincide with this, we hold an Endorser Award for the Career Transition Partnership, recognising our commitment to veterans transitioning into civilian careers. In our continued effort to promote social mobility, we invite applicants to voluntarily share their background information during the application stages to help us better understand the diverse experiences of our candidates. This is to ensure we are committed to improving social mobility. We use the Social Mobility Index to assess and enhance opportunities for individuals from diverse backgrounds. These questions are optional and will not impact your ability to apply. We are the people behind the smile! At Mears we look for people who share our vision and values - to make a positive difference to the communities we serve. We do this by improving homes, improving communities and improving lives. We are proud of our business and the opportunities we provide to colleagues working across the UK. Our Values - Customers / Innovation / Teamwork / Responsibility