Supervisor

Fullers Group; Kingswood Firs; On-site; GBP 14,000 - 19,000; Full time

Benefits offered by this job

25% food & drink discount

Weekly tips on hourly pay

Discounted hotel stays

My Fuller’s benefits platform

Healthcare Cash Plan

Full induction and training

Wagestream access

Job summary

Fuller’s Group is seeking a hands-on Supervisor for our Fox & Pelican pub, driving strong guest service and team leadership in a busy hospitality setting. You’ll train new staff, keep spirits high, and ensure smooth service during peak hours.

The role offers induction, ongoing training, and access to Fuller’s benefits platform, including discounts, healthcare options, and Wagestream earnings.

Qualifications

• Experience leading a team in a busy hospitality environment.
• Excellent communication with guests and colleagues.
• Willingness to train and guide new team members.
• Ability to maintain high team morale during peak times.

Responsibilities

• Lead and motivate the team to deliver consistent, friendly service.
• Assist in onboarding and coaching new staff members.
• Maintain high standards of guest experience and satisfaction.
• Collaborate with management on shift planning and tasks.

Skills

Team leadership

Communication skills

Training & coaching

Guest service

Job description

Join Fuller’s: Where the true you thrives and diversity is embraced. At Fuller’s we don't just offer jobs, we invite you to celebrate your authentic self. Our four core values – doing things the right way, being part of the family, celebrating individuality and always asking what’s next? – define the essence of who we are.

The Fox & Pelican is a true community pub - think fresh food, friendly service, live sport and real ales. There's a thriving bar trade here, so expect a busy atmosphere.

What we can offer you:

• An exciting variety of career paths: Explore a wide range of roles and career paths across our pubs and hotels.
• Supportive environment: We put people first and strive for a collaborative and trusting atmosphere where everyone is valued.
• Continuous growth: Engage in learning and development programs to fuel your personal and professional growth.
• 25% discount on food and drink, across all our pubs and hotels for you and your friends and family. Increasing to 30% after one year, 35% after three years and 40% after five years.
• A fair share of tips, paid on top of your hourly pay and paid on a weekly basis.
• Discounted hotel stays at hotels in the Fuller’s Family
• Access to ‘My Fuller’s’ – our online benefits platform where you can make savings at 100s of retailers and access discounted gym memberships, cinema tickets and much more.
• Healthcare Cash Plan – after one year with us you will have access to a 24-hour GP service and the ability to claim your money back for dentist and eyecare appointments.
• Full induction and training
• The option to receive up to 35% of your earnings as you earn them with Wagestream. This means you won’t always need to wait until payday.

What we look for in a Supervisor:

• Ability to keep team spirits high and guests happy.
• A hands-on leader with a positive attitude.
• Assist in training and guiding new team members.
• Great communication skills
• Passion for fresh food, great wines, and engaging service.