Supervisor

Young's Pubs; Exeter; On-site; GBP 20,000 - 30,000; Full time

Job summary

Join a progressive and welcoming team at a historic Exeter pub as a Supervisor! In this role, you'll deliver exceptional customer service, build rapport with patrons, and train your team. Enjoy competitive benefits including free meals, holidays, and discounts across Young's estate, all in a supportive environment.

Benefits

Free Meals

Weekly pay

28 days holiday per year

20% discount on food, drinks, and accommodation

Access to Career Pathway and training courses

Share Save Scheme

Company Pension Scheme

Responsibilities

• Deliver exceptional customer service while building rapport with customers.
• Train and develop team members to enhance their knowledge and service quality.
• Lead shifts safely and effectively as a key holder.

Skills

Fluency in English

Basic knowledge of Wines

Basic knowledge of Beers/Spirits

Job description

The Citygate is steeped in history, an old cotton mill and the Roman entrance to the city of Exeter.

We are a proud member of the Youngs pub company, serving British and premium food all day, from the classic Fish & Chips to Sunday Roasts using seasonal ingredients. Our wonderful individual rooms are tastefully decorated, reflecting the pub's rich history.

We are passionate about our 'Ramily', creating a welcoming and progressive team with great opportunities to develop and grow.

We offer a great work-life balance with benefits such as birthdays off, team parties, and free food on shift!

All team members enjoy discounted food and drinks across the entire Youngs estate, including rooms—perfect for a weekend getaway!

Join the Ramily today!

What We Offer Our Supervisors:

• Access to our Career Pathway, Apprenticeships, and training and development courses
• Free Meals
• Weekly pay
• 28 days holiday per year
• 20% discount on food, drinks, and accommodation in all sites
• Share Save Scheme
• Company Pension Scheme

What we look for in a Supervisor:

As a successful Supervisor, you will have a passion for delivering exceptional customer service and be able to build rapport with customers and team members to ensure the continued success of our pub. You should be passionate about training your team to ensure they have the knowledge needed to delight customers and be a responsible key holder, capable of leading shifts safely and effectively. We are committed to supporting your career in hospitality with ongoing development opportunities.

Skills:

• Fluent in English
• Basic knowledge of Wines
• Basic knowledge of Beers/Spirits