Supervisor

Kier Group; Essex; On-site; GBP 45,000 - 57,000; Full time

Job summary

Kier Group in Essex is seeking a Maintenance Supervisor to lead a team of engineers and subcontractors, ensuring reactive and planned maintenance and accurate asset data.

You will manage performance, safety, and client relationships while developing the team and maintaining service excellence on the customer estate.

Qualifications

• Significant experience in hard services maintenance.
• Experience managing engineers and subcontractors.
• Experience enforcing safety and quality standards.

Responsibilities

• Manage Kier engineers and subcontractors to deliver reactive, planned maintenance and quoted works.
• Ensure all team members are qualified and work safely following the 5 SHEW Basics.
• Maintain accurate asset information within the CAFM system and keep site documentation up to date.
• Support staff development, performance management and recruitment to maintain service quality.
• Provide regular updates to the Contract Manager and customers on estate status and KPIs.

Skills

Hard services maintenance

Communication skills

Customer service

Team collaboration

Process analysis

Tools

CAFM system

Job description

We're looking for a Maintenance Supervisor to join our team based in Essex.

Location: Essex - On site
Hours: 40 hours per week

We are unable to offer certificates of sponsorship to any candidates in this role.

We're looking for an experienced Maintenance Supervisor to take responsibility for service delivery across a specified area of our customer's estate. You'll play a key role in managing our team of engineers and subcontractors, ensuring that our asset base is accurate and maintained to the highest standards. This is an opportunity to lead operational excellence whilst developing your team and building strong client relationships.

What will you be responsible for?

As a Maintenance Supervisor, you'll be working within the operations team, supporting them in delivering exceptional service to our clients. Your day to day will include:

• Managing Kier engineers and subcontractors to deliver reactive, planned preventative maintenance and quoted works
• Ensuring all team members are appropriately qualified and work safely, following our 5 SHEW Basics
• Maintaining accurate asset information within our CAFM system and ensuring all site documentation is up to date
• Supporting staff development, performance management and recruitment to maintain excellent service delivery
• Providing regular updates to the Contract Manager and customers on estate status and performance KPIs

What are we looking for?

This role of Maintenance Supervisor is great for you if:

• You have significant experience in hard services maintenance
• You're a natural relationship builder with excellent communication and interpersonal skills
• You're motivated and self-driven with a genuine passion for customer service and service excellence
• You're a collaborative team player who can work effectively with clients, stakeholders and colleagues
• You have the ability to analyse processes and propose practical solutions and improvements

Rewards and benefits

We're proud to be able to offer our brilliant people a wide variety of benefits that you can tailor to your needs. You can see more information of benefits here .

Diversity and inclusion

Making Kier a diverse and inclusive place to work is a huge priority for us. We're proud of the steps we've taken so far, but we know we must always do more. Our employees are key in shaping Kier's diversity and inclusion initiatives and our people have made a huge impact on how we work, by using their experiences to shape our policies. You can see our D&I action plan here .

As a Disability Confident employer, we will ensure that a fair and proportionate number of disabled applicants that meet the minimum criteria for this role will be offered an interview.

Due to the nature of this role, you will also be required to complete an Enhanced Disclosure and Barring Service Check (applicants with convictions will be treated on a case-by-case basis. We do not discriminate based on an applicant's conviction history or the details of any convictions disclosed to us). Some roles may also be subject to further pre-employment checks.